Snowflake

Description Features Permissions Security & Compliance

PREVIEW STATUS Bring Snowflake intelligence into every Slack conversation.
:mag: CoWork — Query your Snowflake data instantly through pre-built Cortex Agents. Ask questions in plain language, get answers with tables and charts, and collaborate with your team in channels and threads.
:brain: CoCo (Cortex Code) — Go deeper with AI-powered analysis. CoCo reasons over your data, runs multi-step investigations, and delivers rich insights — from SQL exploration to generated reports and visualizations.
Install once, authenticate with Snowflake, and start asking — no context switching required.
:warning: AI-generated content: CoWork and CoCo are powered by large language models (LLMs). AI-generated responses — including text, SQL, tables, charts, and reports — may be inaccurate, incomplete, or biased. Review and verify outputs before relying on them, and apply human oversight to any decisions based on them. Learn more in Snowflake's AI Trust and Safety FAQ: https://www.snowflake.com/en/legal/snowflake-ai-trust-and-safety/You can use the Snowflake app for Slack through direct messages on your Slack workspace. Snowflake answers each question using the credentials of the Slack user who mentions @Snowflake, so each user sees only the data they are already permitted to access in Snowflake.
By allowing Slack to disclose your granted permissions, you acknowledge Snowflake’s Privacy Policy: https://www.snowflake.com/en/legal/privacy/privacy-policy/
. Use of Snowflake is governed by your agreement with Snowflake for the Service. If no separate agreement exists, use is governed by Snowflake’s Terms of Service https://www.snowflake.com/en/legal/terms-of-service/. By adding, installing or using the Snowflake app in Slack, you acknowledge and accept the Privacy Policy, and any applicable Terms.

Snowflake will be able to view:

Snowflake will be able to do:

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General

Privacy & data governance

Data retention policy

For the most up to date policy information, always refer to: https://www.snowflake.com/en/legal/privacy/privacy-policy/#14. We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax or accounting requirements, to enforce our agreements or comply with our legal obligations). When establishing a retention period for specific categories of personal information, we consider who we collected the data from, our need for the personal information, why we collected the personal information, and the sensitivity of the personal information. When we have no ongoing legitimate business need to process your personal information, we will either permanently delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. When processing Customer Data on behalf of our customers, we will retain Customer Data as described in our agreement with that customer.

Data archiving and removal policy

For the most up to date policy information, always refer to: https://www.snowflake.com/en/legal/privacy/privacy-policy/#14. We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax or accounting requirements, to enforce our agreements or comply with our legal obligations). When a Slack workspace admin removes the Snowflake app, Snowflake will unlink the workspace from the Snowflake account and delete all authentication credentials. Customers may also delete Customer Data directly in their Snowflake account. When we have no ongoing legitimate business need to process your personal information, we will either permanently delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. When processing Customer Data on behalf of our customers, we will retain Customer Data as described in our agreement with that customer.

Data storage policy

Snowflake hosts Customer Data in the production Cloud Environment within the Region offered by Snowflake and selected by Customer on an Order Form or as Customer otherwise configured via the services. Snowflake uses appropriate technical and organizational measures to protect your personal information which may include: physical access controls, encryption, internet firewalls, intrusion detection and network monitoring depending on the nature of the information and the scope of processing. Snowflake encrypts Customer Data at-rest using AES 256-bit (or better) encryption. Snowflake uses Transport Layer Security (TLS) 1.2 (or better) for Customer Data in-transit to/from the Service over untrusted networks.

App/service has sub-processors

yes

Guidelines for sub-processors

https://www.snowflake.com/legal/subprocessors/

App/service uses large language models (LLM)

yes

LLM model(s) used

The Snowflake Slack app connects users to Snowflake Cortex Agents (CoWork) and Cortex Code (CoCo), which use Snowflake-managed LLM inference within the Snowflake security perimeter.

LLM retention settings

During cross-region inference, inference payloads are processed transiently and are not persisted in the processing region.

LLM data tenancy policy

Snowflake uses only the data necessary to provide the service. All access is governed by the Horizon Catalog, and Customer Data is never used to train machine learning or artificial intelligence models.

LLM data residency policy

LLM inference can be restricted by customers to their home region (as selected on an Order Form or configured via the services) or they can allow cross-region inference within defined boundaries.

Certifications & compliance

Security