Data retention policy
uman.ai will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality, and as required by applicable law. The deletion of Customer Data and other use of the Services by Customer may result in the deletion and/or de-identification of certain associated Other Information. uman.ai may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy. This may include keeping your Other Information after you have deactivated your account for the period of time needed for uman.ai to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.
Data archiving and removal policy
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. You can usually do this using the settings and tools provided in your Services account. If you cannot use the settings and tools, contact Customer for additional access and assistance. To the extent that uman.ai’s processing of your Personal Data is subject to the General Data Protection Regulation, uman.ai relies on its legitimate interests, described above, to process your data. uman.ai may also process Other Information that constitutes your Personal Data for direct marketing purposes and you have a right to object to uman.ai’s use of your Personal Data for this purpose at any time.
Data storage policy
uman.ai takes security of data very seriously. uman.ai works hard to protect Other Information you provide from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Other Information we collect, process and store, and the current state of technology. To learn more about current practices and policies regarding security and confidentiality of the Services, please reach out to info@uman.ai.
Data center location(s)
Belgium
Data hosting details
Cloud hosted, stored securely on our EU data centres (ISO/IEC 27001:2013 certified).
App/service has sub-processors
yes
Guidelines for sub-processors