Dimensions
:zap:️ Dimensions is the best way to keep track of product and customer feedback in Slack - for free! :zap:️Sometimes it's difficult to make sure you've captured the right context :sob:• We get tons of feedback from different teams
• Feedback can be half-baked
• That feedback gold from 3 weeks ago can be hard to find
• The same requests appear because context wasn’t captured first time round
• So. Much. Cognitive. Load :brain:Dimensions makes it super easy to capture & collaborate on feedback! :smiley: Product teams and Customer Support, Sales and Success leaders use Dimensions to increase visibility, context and action for feedback:• EASY - anyone on the team can get started in seconds to capture feedback without leaving Slack.
• CONTEXTUAL - no more half-baked messages; flesh out feedback to get everyone aligned
• COLLABORATIVE - share to folks in different channels or via DM to get their perspective
• FREE - for small teams
• SECURE - all of your your opportunities are secureHere's how it works::zap:️ Trigger Dimensions with the command /Opp
:zap:️ Use shortcuts to capture feedback directly from a message
:zap:️ Add context with feedback type and tags
:zap:️ Collaborate by sharing an opportunity to a channel or via DM
:zap:️ Review and sort feedback in the App Home tabAdd Dimensions to Slack and level up your company’s feedback collaboration!Have questions?
Email chris@dimensions.cx to join our Community on Slack.
• Feedback can be half-baked
• That feedback gold from 3 weeks ago can be hard to find
• The same requests appear because context wasn’t captured first time round
• So. Much. Cognitive. Load :brain:Dimensions makes it super easy to capture & collaborate on feedback! :smiley: Product teams and Customer Support, Sales and Success leaders use Dimensions to increase visibility, context and action for feedback:• EASY - anyone on the team can get started in seconds to capture feedback without leaving Slack.
• CONTEXTUAL - no more half-baked messages; flesh out feedback to get everyone aligned
• COLLABORATIVE - share to folks in different channels or via DM to get their perspective
• FREE - for small teams
• SECURE - all of your your opportunities are secureHere's how it works::zap:️ Trigger Dimensions with the command /Opp
:zap:️ Use shortcuts to capture feedback directly from a message
:zap:️ Add context with feedback type and tags
:zap:️ Collaborate by sharing an opportunity to a channel or via DM
:zap:️ Review and sort feedback in the App Home tabAdd Dimensions to Slack and level up your company’s feedback collaboration!Have questions?
Email chris@dimensions.cx to join our Community on Slack.
Permissions
Dimensions will be able to view:
Dimensions will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Dimensions
Company headquarters location
Ireland
Terms of service
Privacy & data governance
Data retention policy
Your data is important, and your privacy and data security are our most important priority. Clients’ data is stored within Dimensions production environment. At any time, or upon uninstalling our app, customers can request the removal of their data by contacting privacy@dimensions.cx. Database backups that contain client data are deleted after 180 days.
Data archiving and removal policy
Customers can opt to request removal of their data at any time, or upon uninstallation of our app by making a request to privacy@dimensions.cx. If you are an authorized user of the Subscription Service you can update your Customer Data on the user profile page of the product. If you submitted data through our marketing site (see Customer Relations Data) and would like to update, delete or receive a copy of that data please contact privacy@dimensions.cx.
Data storage policy
All of your Dimensions data is sent via HTTPS with 256-bit encryption.
Data center location(s)
United States
Data hosting details
Dimensions is hosted on Heroku using Amazon Web Services (AWS) cloud infrastructure.
Data hosting company
Heroku / AWS
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
Data deletion request procedure
Send a request for account and data removal to privacy@dimensions.cx. Dimensions will send a confirmation email once the account and its data have been removed from the active database. Note that past database backups can take up to 180 days to be phased out.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
help@dimensions.cx
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no