You can either port your existing numbers or get numbers from Ottspott: (choice in approx. 9000 cities/40 countries). For each phone number, Ottspott will create a Slack channel inside your team, where you can manage your phone activity. - Manage inbound and outbound calls - Forward calls to 1 or multiple phone numbers - Make browser based audio-conference calls (both through url and calls to cell phones/ landlines) - Manage waiting queues for incoming calls for better customer experience - Get voice mails transcribed in multiple languages - Send and receive SMS (available only for US & Canada users) - Integrate and automate call logs with your preferred business apps: Hubspot, Zendesk, Salesforce, Pipedrive, Intercom, Gorgias, Zapier
Ottspott will ask to:
Modify your profile informationShow more
Ottspott will be able to modify your profile information.
Access information about your workspaceShow more
Ottspott will be able to access information about your workspace, including name, email domain, and icon.
Access information about your public channelsShow more
Ottspott will be able to access basic information about your public channels (including names, topics, purposes, creation date, and latest message).
Modify your public channelsShow more
Ottspott will be able to modify information about your public channels, including name and purpose, as well as archive and create new ones.
Add slash commands and add actions to messages (and view related content)
Modify your direct messagesShow more
Ottspott will be able to modify the unread status of your direct messages.
Send messages as OttspottShow more
Ottspott will be able to send messages to your workspace.
View your Slack avatarShow more
Ottspott will be able to view your Slack avatar on your workspace.
Confirm your identityShow more
Ottspott will be able to view your user id number, full name, and workspace id number on your workspace.
View your Slack workspace nameShow more
Ottspott will be able to view your Slack workspace name, domain, and icon.
View your email addressShow more
Ottspott will be able to view your email address on your workspace.
Access your profile and your workspace’s profile fieldsShow more
Ottspott will be able to access your profile fields, as well as any data you’ve entered in them.
Add a bot user with the username @ottspott_botShow more
Ottspott will be able to install a bot user that appears in and has access to your workspace’s directory. It can also post messages and view activity on messages in any channel it is invited to.
Access your workspace’s profile informationShow more
Ottspott will be able to access profile information for all users on your workspace, including names and contact information.
Send messages as youShow more
Ottspott will be able to send messages on your behalf to your workspace.
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