Ottspott creates a channel inside your Slack team, where you can manage your phone support.These are the main features Ottspott offers:
- Get instantly a local business phone number (choice in approx. 9000 cities/40 countries)
- Manage inbound and outbound calls
- Forward calls to 1 or multiple phone numbers
- Make browser based audio-conference calls (both through url and calls to cell phones/ landlines)
- Manage waiting queues for incoming calls for better customer experience
- Get voice mails transcribed in multiple languages
- Send and receive SMS (available only for US & Canada users)
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