Ottspott creates a channel inside your Slack team, where you can manage your phone support.These are the main features Ottspott offers: - Get instantly a local business phone number (choice in approx. 9000 cities/40 countries) - Manage inbound and outbound calls - Forward calls to 1 or multiple phone numbers - Make browser based audio-conference calls (both through url and calls to cell phones/ landlines) - Manage waiting queues for incoming calls for better customer experience - Get voice mails transcribed in multiple languages - Send and receive SMS (available only for US & Canada users)
Ottspott will ask to:
Modify your profile informationShow more
Ottspott will be able to modify your profile information.
Access information about your workspaceShow more
Ottspott will be able to access information about , including name, email domain, and icon.
Access information about your public channelsShow more
Ottspott will be able to access basic information about your public channels (including names, topics, purposes, creation date, and latest message).
Modify your public channelsShow more
Ottspott will be able to modify information about your public channels, including name and purpose, as well as archive and create new ones.
Add commands toShow more
Ottspott will be able to add commands to the message input box. Typing a command in a channel allows this app to take action outside of Slack and optionally post back to that channel.
Modify your direct messagesShow more
Ottspott will be able to modify the unread status of your direct messages.
Send messages as OttspottShow more
Ottspott will be able to send messages to .
View your Slack avatarShow more
Ottspott will be able to view your Slack avatar on .
Confirm your identityShow more
Ottspott will be able to view your user id number, full name, and workspace id number on .
View your Slack workspace nameShow more
Ottspott will be able to view your Slack workspace on .
View your email addressShow more
Ottspott will be able to view your email address on .
View email addresses of people on your workspaceShow more
Ottspott will be able to view the email addresses of your Slack workspace’s members.
Add a bot user with the username @ottspott_botShow more
Ottspott will be able to install a bot user that appears in and has access to your workspace’s directory. It can also post messages and view activity on messages in any channel it is invited to.
Access your workspace’s profile informationShow more
Ottspott will be able to access profile information for all users on , including names and contact information.
Send messages as youShow more
Ottspott will be able to send messages on your behalf to .
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