ScreenSteps
Ensure your team follows the right process, at the right time, every time with the ScreenSteps integration for Slack. Search and share content from your ScreenSteps Knowledge Base right within Slack. ScreenSteps integrates with Slack in the following ways:- Use the
- Use the ScreenSteps > Request an Article global shortcut to request that an article be added to your knowledge base.
/ss-search command to search your knowledge base for articles or request a new article from any conversation.- Use the ScreenSteps > Request an Article global shortcut to request that an article be added to your knowledge base.
Permissions
ScreenSteps will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Blue Mango Learning Systems, LLC
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
ScreenSteps shall retain data as long as the company has a need for its use, or to meet regulatory or contractual requirements. Once data is no longer needed, it shall be securely disposed of or archived. Data owners, in consultation with legal counsel, may determine retention periods for their data. Retention periods shall be documented in the Data Retention Matrix in Appendix B to this policy.
Data archiving and removal policy
Data classified as restricted or confidential shall be securely deleted when no longer needed. ScreenSteps shall assess the data and disposal practices of third-party vendors in accordance with the Third-Party Management Policy. Only third-parties who meet ScreenSteps requirements for secure data disposal shall be used to store and process restricted or confidential data. ScreenSteps shall ensure that all restricted and confidential data is securely deleted from company devices prior to, or at the time of disposal.
Data storage policy
Confidential Data Handling Confidential data is subject to the following protection and handling requirements: Access for non-preapproved roles requires documented approval from the data owner Access is restricted to specific employees, roles and/or departments Confidential systems shall not allow unauthenticated or anonymous access Confidential Customer Data shall not be used or stored in non-production systems/environments Confidential data shall be encrypted in transit over public networks Mobile device hard drives containing confidential data, including laptops, shall be encrypted Mobile devices storing or accessing confidential data shall be protected by a log-on password or passcode and shall be configured to lock the screen after fifteen of non-use minutes 22Backups shall be encrypted Confidential data shall not be stored on personal phones or devices or removable media including USB drives, CD’s, or DVD’s Paper records shall be labeled “confidential” and securely stored and disposed Hard drives and mobile devices used to store confidential information must be securely wiped prior to disposal or physically destroyed Transfer of confidential data to people or entities outside the company shall only be done in accordance with a legal contract or arrangement, and the explicit written permission of management or the data owner Restricted Data Handling Restricted data is subject to the following protection and handling requirements: Access is restricted to users with a need-to-know based on business requirements Restricted systems shall not allow unauthenticated or anonymous access Transfer of restricted data to people or entities outside the company or authorized users shall require management approval and shall only be done in accordance with a legal contract or arrangement, or the permission of the data owner Paper records shall be securely stored and disposed Hard drives and mobile devices used to store restricted information must be securely wiped prior to disposal or physically destroyed Public Data Handling No special protection or handling controls are required for public data. Public data may be freely distributed.
Data center location(s)
United States
Data hosting details
Cloud hosted
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
SOC attestation
Data deletion request procedure
When someone submits a Data Erasure Request we follow our internal documentation for "Processing a Data Erasure Request". The user is removed from each of our systems in accordance with this document.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2022-07-25
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
SAML (Okta, Azure AD, Salesforce, etc.) and Custom.
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
no
Contact for security issues
security@screensteps.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no