Data retention policy
All active customer data shall be retained for as long as the customer continues to be an active customer of Stackshine or unless the active customer has requested the deletion of data.
All customer data, after the termination of a contract, must be retained per the contractual agreement between the customer and Stackshine.
Customer data retention policies may be implemented against customer data on an ad-hoc basis as may be agreed between Stackshine and the customer.
Data archiving and removal policy
Disposal of customer data will be carried out in accordance with the contractual agreement between Stackshine and the customer. In the absence of any contractual agreement, an automatic script or manual script (for ad-hoc requests) shall be initiated on any Stackshine platform containing customer data. This activates a full hard delete of customer data on the platform.
Data storage policy
Stackshine will store customer data in accordance to the following policy:
All customer data shall be stored for as long as the customer continues to be an active customer of Stackshine. All the data stored on Stackshine's servers are data required for the services agreed upon on contract sign. If the customer requests for certain data to not be stored, the data will be purged with 2 business days.
Data is stored securely on Stackshine's servers and will not be shared with outside sources.
App/service has sub-processors