Front is the first inbox for teams that brings all your external communications into one place. With Front, teams across the company can manage all of their communication channels — email, social media, chat, voice, and more — and collaborate around every conversation. Front + Slack Our Slack integration makes it easy to send messages from Front to Slack, where you can archive, assign, or move them to another Front inbox. Two-way activity sync makes it easy for teams to reach inbox zero directly from Slack.How it works • Use rules in Front to send messages to a Slack #channel or @user automatically — such as escalating support emails that are unanswered for 24 hours, or sending any message that contains “billing” to direct message your accounting manager. • You can also manually send any message from Front to a Slack #channel or @user with a comment. • From Slack, use Message Menu buttons to re-assign the message to another teammate in Front, move it to another Front inbox, or archive the message. • If you archive a message, you can re-open it directly from Slack too.
Front will ask to:
Send messages as FrontShow more
Front will be able to send messages to .
Access information about your public channelsShow more
Front will be able to access basic information about your public channels (including names, topics, purposes, creation date, and latest message).
Access information about your private channelsShow more
Front will be able to access basic information about your private channels (including names, topics, purposes, creation date, and latest message).
Access information about your direct messagesShow more
Front will be able to access basic information about your direct messages (including names, topics, purposes, and creation date).
View email addresses of people on your workspaceShow more
Front will be able to view the email addresses of your Slack workspace’s members.
Access your workspace’s profile informationShow more
Front will be able to access profile information for all users on , including names and contact information.
Send messages as youShow more
Front will be able to send messages on your behalf to .
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