Customer.io's Slack action allows you to send Slack notifications to your team, powered by user behavior in your product or app. Reach through the noise to pick up important signals and respond proactively to customers by creating notifications which surface important behaviors at critical times.Create specific channels for behaviours to monitor, like #new-users or #VIPcustomers, or add notifications to existing ones. For example, you can set up Customer.io to learn exactly when...* You receive a new signup from a customer with high MRR * A customer increased their plan to enterprise account * A VIP customer increases key red-flag activity, like data exports * Target leads sign up, with specific persona title ("VP of Product" for example) * A customer bounces from onboarding, or displays signs of churnCustomer.io brings customer activity from your app and into your Slack team, making it transparent and immediately actionable.Start a free 30-day trial on our site, or contact us with any questions at firstname.lastname@example.org.
Customer.io will ask to:
Access information about your public channelsShow more
Customer.io will be able to access basic information about your public channels (including names, topics, purposes, creation date, and latest message).
Send messages as Customer.ioShow more
Customer.io will be able to send messages to .
View email addresses of people on your workspaceShow more
Customer.io will be able to view the email addresses of your Slack workspace’s members.
Access your workspace’s profile informationShow more
Customer.io will be able to access profile information for all users on , including names and contact information.
Slack conducts a brief review of apps in our App Directory and does not endorse or certify these apps.