Helpbot for Zendesk is a Slack Bot :robot_face: that lets you work on any Zendesk ticket right from Slack :v:With Helpbot you can easily check if you've received or been assigned new tickets, add tags on them, change their status, add an internal note or write a reply, and the ticket will instantly update itself on Zendesk.This way, you don't need to leave Slack to assist your users, if you don't feel like it :sunglasses:This app comes with a 15 day free trial, with no payment details required upfront. After that, it's $3/month per seat in your Zendesk.More information: https://helpbot.rocksComing Soon: Ticket notifications, Macro replies, Search Knowledge Base, Chat notifications and replies. If you have any other suggestions let us know at helpbot@assist.ai