Niles is a wiki bot that organizes your team's knowledge and answers common questions directly in Slack. Great for: Support and Operations - save time answering repeated questions.Sales - close deals faster by getting instant answers to client questions.People Ops/HR - ramp up new hires faster and improve learning within the company.Product and Engineering - share insights and how to guides.Key Features: Stays up to date - Add and edit answers in Slack without extra logins or a separate app. This results in real-time knowledge sharing and much higher usage than traditional wikis. Intelligent check in reminders help authors keep content fresh.Searches all your team's knowledge - Niles can connect with your favorite tools like Google Drive and Confluence and securely search across them at the same time. All your team’s knowledge is available at your fingertips.AI-enhanced - Niles can identify common questions based on your Slack chats and documents and automatically answer them if he knows it or suggest adding it to the knowledge base if he doesn’t.Jokes - Niles knows the best jokes around. Seriously. Ask him to tell you a joke. :)Learn more about Niles and add him to Slack at: https://niles.ai/
Niles will ask to:
Add commands to a workspaceShow more
Niles will be able to add commands to the message input box. Typing a command in a channel allows this app to take action outside of Slack and optionally post back to that channel.
Confirm your identityShow more
Niles will be able to view your user id number, full name, and workspace id number on a workspace.
Add a bot user with the username @nilesShow more
Niles will be able to install a bot user that appears in and has access to your workspace’s directory. It can also post messages and view activity on messages in any channel it is invited to.
Access content in your public channelsShow more
Niles will be able to access any messages and activity you can see in public channels.
Slack conducts a brief review of apps in our App Directory and does not endorse or certify these apps.