Woobot
Woobot.io brings native support for Salesforce in Slack! Smart notifications, powerful integrations, and native commands allow your teams to drive workflow and collaboration across the entire enterprise based on the way they work.-Search and view details on any Leads, Accounts, Contacts, Opportunities, Cases - or any Custom Object you choose!-Update, create, and share records based on criteria you define-View Reports on the data that matters most to you and your team-Search any Salesforce data, anytime, from any device-Make it easy for your team to search, view, and manage their data so they can stay focused and get work done.Woobot supports all Salesforce clouds – including Einstein powered intelligent workflows.For tips, tutorials, and more awesomeness, visit https://woobot.io/
Permissions
Woobot will be able to view:
Woobot will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Privacy & data governance
Data retention policy
Woobot does not store any data from your CRM. We store a minimum of Personal Data up to 30 days beyond the expiration of your subscription. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Data archiving and removal policy
You always have the right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us at support@woobot.io
Data storage policy
Woobot does not store any data from your CRM. Personal Data and Usage Data is stored encrypted at rest in our US-based Amazon Web Services (AWS) data centers.
Data center location(s)
United States
Data hosting company
Amazon Web Services (AWS)
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
SOC attestation
GDPR commitment
Data deletion request procedure
To remove all data that Woobot knows about you, send your request to support@woobot.io. Your data will be deleted within 5 business days.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2019-08-08
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Salesforce, Slack, Microsoft
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
support@woobot.io
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
yes
Third party services used by this app
Salesforce