Intercom lets you talk to leads and customers almost anywhere: on your website, in your app, on mobile and via email. This two-way integration with Slack makes it easy to chat to customers and convert your hottest leads, right from Slack. When a lead on your site starts a conversation with you, respond instantly from the app you already have open all day - reducing time wasted switching between tools and increasing your chances and speed of conversion. You can chat, qualify and close right from Slack, and everything syncs seamlessly with Intercom.Visit our website to learn more or sign up for an Intercom account.Note: you can use this integration with a free Intercom Platform account, but will need a paid subscription to Respond or Engage in order to use the 'respond from Slack' feature.
Intercom will ask to:
Add commands toShow more
Intercom will be able to add commands to the message input box. Typing a command in a channel allows this app to take action outside of Slack and optionally post back to that channel.
Access information about your workspaceShow more
Intercom will be able to access information about , including name, email domain, and icon.
Access information about your public channelsShow more
Intercom will be able to access basic information about your public channels (including names, topics, purposes, creation date, and latest message).
Modify your public channelsShow more
Intercom will be able to modify information about your public channels, including name and purpose, as well as archive and create new ones.
Send messages as IntercomShow more
Intercom will be able to send messages to .
Modify your profile informationShow more
Intercom will be able to modify your profile information.
Add a bot user with the username @intercomShow more
Intercom will be able to install a bot user that appears in and has access to your workspace’s directory. It can also post messages and view activity on messages in any channel it is invited to.
Access content in your public channelsShow more
Intercom will be able to access any messages and activity you can see in public channels.
Send messages as youShow more
Intercom will be able to send messages on your behalf to .
Access your workspace’s files, comments, and associated informationShow more
Intercom will be able to access content of files created inside of or uploaded to Slack (including information such as who uploaded the files, when they were uploaded, associated comments, and sharing history).
Upload and modify files as youShow more
Intercom will be able to upload files, as well as add, edit, and delete file comments on your behalf.
Access your workspace’s profile informationShow more
Intercom will be able to access profile information for all users on , including names and contact information.
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