OneBar is a knowledge management platform that helps your team collect and store all sorts of information and access it anywhere. It can help you build a smart FAQ knowledge base from your Slack conversations and use a bot for Slack to respond to questions in channels automatically. With OneBar you will create a convenient FAQ wiki for your team and save a lot of time answering repetitive questions. ---OneBar allows you to: - Connect your Knowledge Base to your Slack workspace - Setup a channel Autoresponder - Automatically scan your channels for suggestions on the questions to add into your Knowledge Base - Ask @onebar bot questions and receive answers from the Knowledge Base right in the channel - Assign unresolved questions to your teammates - Organize the saved information inside OneBar. Merge duplicates, add tags, links to other questions or embedded content - Customize the bot and the way it looks - Connect OneBar with your existing support ticketing system.---Helpful tips: - /invite @onebar to any channel where you want it to auto-reply - Try replying @onebar save to a thread to save a conversation to your knowledge base - Use the /onebar command to search for information privately - Run /onebar feedback to get in touch with the team - Run the /onebar help command to get more information.Free trial is available: You will be able to try using the Startup plan for 14 days for free, right after you connect your Slack account. This plan allows you to use the Slack Autoresponder in up to 3 channels. More information about the pricing is available here.---In order to send email notifications, and provide seamless Slack integration, OneBar needs to import the list of all users from your Slack workspace. OneBar securely stores all the data you save from your Slack workspace and does not sell or share it with third-party organizations.
OneBar will be able to view:
OneBar will be able to do:
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Data is retained indefinitely and can be deleted upon request or with account termination
Data archiving and removal policy
OneBar will remove customer data upon request
Data storage policy
All customer data is stored in a PostgreSQL database, hosted in the AWS us-east-1 region via AWS RDS. To ensure proper isolation, OneBar maintains a separate PostgreSQL schema for each client.
Data center location(s)
Data hosting details
Cloud-hosted in a private AWS cloud
Data hosting company
App/service has sub-processors
Certifications & compliance
Data deletion request procedure
All data deletion requests must be submitted via firstname.lastname@example.org or email@example.com
OneBar acknowledges the request within 1 business day and deletes the data within 3 business days
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Date of latest pen test
Executive summary is available to potential customers upon request
Supports Single Sign On (SSO) with the following providers
Supports Security Assertion Markup Language (SAML)