Data retention policy
Upon customer request, we can permanently erase customer data but it will stay in our systems for the duration of our backups (10 days).
Data archiving and removal policy
Upon customer request, we can permanently erase customer data but it will stay in our systems for the duration of our backups (10 days).
Data storage policy
We take security extremely seriously. All communications between devices and our servers are highly encrypted, and all data is kept in advanced data centers, which are accredited by 3rd party IT security agencies.
We are also the holders of the ‘PrivacyMark’ certificate of personal information protection, which is highly trusted in Japan (where Sansan is based).
And all of customer data is kept personal to you and will never be shared with any third parties.
App/service has sub-processors
yes
Guidelines for sub-processors