Traitly helps support, success, and sales teams to create and search for answers to internal and customer-facing questions. Traitly brings your existing knowledge silos together in one platform, powered with AI search capabilities.With this app your team can: - Instantly search for knowledge across multiple applications to find relevant answers both via the Traitly Slack bot (search within your own Slack workspace) or via the Traitly app. - Streamline your knowledge silos into a single application from sources like Slack, Zendesk, Jira, Confluence, Salesforce, Google Drive and many more. - Create, edit and share personalized knowledge cards with coworkers and customers. - Capture valuable tribal knowledge in public channel team chats (e.g., Slack) and past customer interactions (e.g. Zendesk tickets) and turn into useable knowledge articles. - Harness AI-powered search that becomes more intelligent with continued use. - Integrate seamlessly with your existing support, sales and success workflows. - Enable employees to submit and keep track of internal IT support tickets. - Enable internal IT teams to manage, update and resolve internal IT support tickets.You must connect your Slack account to Traitly in order to make your organisation's Slack account part of an organisation-wide real-time wiki. Traitly offers a free fourteen-day trial to all new users. Pricing varies based on the number of registered users associated with a Traitly account and the service level.
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