FONREACH sends call information like missed calls, connected calls, voicemail messages to your slack channels, to ensure you never miss an important call!
Let's say you get an incoming call to a VIP support number and none of your agent picks up the call. You can then send a message to a Slack channel informing of a missed call. The Slack message includes call time, date and most important the caller information like phone number or name if your FONREACH is integrated into a CRM.With this integration you ensure that you stay on top of your call activities and can immediately alert your team in slack if something starts to go wrong.  FONERACH is an all-in-one, browser-based call center software for sales, support and marketing teams.
You pay only 40 USD/month for your whole organization. No contracts. No pay per user.We provide enterprise call centre and PBX features; Integrations with business tools like Salesforce, Zendesk, SugarCRM and many others; real-time reporting; historical reporting; call recording; affordable call cost and a built-in CRM and ticketing solutionWith FONREACH, your agents can work from home, on their mobile phones and internationally. It takes 5 minutes to setup and is completely customizable so you can build your entire call center in the cloud. FONREACH provides enterprise-level call center software functionality without the hassles, costs and long-term contracts.