OfficeSpace Requests
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The OfficeSpace Requests App makes facility requests quicker and easier for everyone.Here’s everything your team can do via Slack with this app.Employees can:• Type /request in any channel to submit a request in seconds
• Type any issue (e.g. “Broken Chair”) into the OfficeSpace Requests App to submit a request
• Report maintenance issues and send move requests to your facilities team
• Get updates on your requestsAssigned members of your facility team can also:• Accept and delegate requests in real-time
• Attach comments to any request
• Message the person who made the request
• Put a request on hold and make sure your SLAs aren’t negatively affected
• Close a request and mark it as solved or unsolved
• Reject a request in Slack and automatically notify the requestorThis app is a Slack integration for OfficeSpace Software and requires a paid license to use.
• Type any issue (e.g. “Broken Chair”) into the OfficeSpace Requests App to submit a request
• Report maintenance issues and send move requests to your facilities team
• Get updates on your requestsAssigned members of your facility team can also:• Accept and delegate requests in real-time
• Attach comments to any request
• Message the person who made the request
• Put a request on hold and make sure your SLAs aren’t negatively affected
• Close a request and mark it as solved or unsolved
• Reject a request in Slack and automatically notify the requestorThis app is a Slack integration for OfficeSpace Software and requires a paid license to use.
Permissions
OfficeSpace Requests will be able to view:
OfficeSpace Requests will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
OfficeSpace Software
Company headquarters location
United States
Privacy & data governance
Data retention policy
OfficeSpace retains Customer Data as long as retention is required to provide the Services and otherwise in accordance with applicable law. OfficeSpace will delete Customer Data when the Services are terminated in accordance with its standard data deletion practices.
OfficeSpace retains Other Data collected for as long as necessary for the purposes described in this Privacy Policy or for the amount of time needed for OfficeSpace to pursue legitimate business interests, conduct audits, comply with legal obligations, resolve disputes and enforce our agreements.
Data archiving and removal policy
OfficeSpace undertakes certain obligations with regard to the protection of the data of OfficeSpace Customers. These include:
-Processing Customer Data only for the purpose of providing the Services contracted under your Subscription Services Agreement.
-Ensuring that anyone who has access to Customer Data is contractually or statutorily committed to maintaining its confidentiality.
-Implementing appropriate technical, organizational and security measures designed to ensure the protection of Customer Data.
-Promptly notifying you in case of any event which might compromise the security of your Customer Data.
-Promptly complying with your requests to correct, transfer or remove Customer Data in order to comply with your responsibilities under the applicable data protection law.
-Removing all of your Customer Data from OfficeSpace once your Services are completed.
Data storage policy
OfficeSpace retains Customer Data as long as retention is required to provide the Services and otherwise in accordance with applicable law. OfficeSpace will delete Customer Data when the Services are terminated in accordance with its standard data deletion practices.
OfficeSpace retains Other Data collected for as long as necessary for the purposes described in this Privacy Policy or for the amount of time needed for OfficeSpace to pursue legitimate business interests, conduct audits, comply with legal obligations, resolve disputes and enforce our agreements.
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
Data deletion request procedure
As the Data Processor, OfficeSpace provides the tools necessary to the Data Controller to anonymize or permanently delete data needed via the API.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
All major identity providers including Okta, AzureAD, Ping, and One Login.
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@officespacesoftware.com
Has a vulnerability disclosure program
no
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
Uses token rotation
no