Stay on top of the discussions happening on tickets in your Freshdesk help desk or on deals in your Freshsales CRM with the Freshconnect-Slack integration!This integration will allow you to get real-time updates on all the ticket and deal discussions you’re a part of, as a DM right within Slack.Once you install this integration, you will receive notifications every time someone: - @mentions you in a discussion - directly replies to your message (using the reply feature) - tags all the discussion participants using @discussion
Freshconnect will be able to do:
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