Shipright
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About Shipright
Shipright helps you track all user feedback in one organized place. We help you log product requests and improvements, and help you as a product manager see how often certain requests were raised by different types of users. Make smarter product prioritization decisions and make product changes that improve the experience, reduce churn, or increase revenue.When you decided to build an often-heard request, we help you retrieve and communicate back to all relevant users that requested it. It makes users feel involved and increases loyalty.With our Slack integration you can:
- Push instant notifications to Slack for newly added requests, users & feedback added to requests, and status changes on requests in Shipright
- Store product feedback from your Slack workspace, coming from sales, support, customer success, and marketing colleagues, in Shipright. Group by request, so you have a centralized place to see how often requests have been raised.
- In Slack, see which messages/replies have already been pushed into Shipright
- Quickly get all your team members on-board via our signup flow integrated into Slack. Please note that this feature uses the relevant info from your Slack profile (name, email, etc.) to create your Shipright account.Installation is easy, read moreYou can start using Shipright for free.Contact developers at team@shipright.co
Shipright helps you track all user feedback in one organized place. We help you log product requests and improvements, and help you as a product manager see how often certain requests were raised by different types of users. Make smarter product prioritization decisions and make product changes that improve the experience, reduce churn, or increase revenue.When you decided to build an often-heard request, we help you retrieve and communicate back to all relevant users that requested it. It makes users feel involved and increases loyalty.With our Slack integration you can:
- Push instant notifications to Slack for newly added requests, users & feedback added to requests, and status changes on requests in Shipright
- Store product feedback from your Slack workspace, coming from sales, support, customer success, and marketing colleagues, in Shipright. Group by request, so you have a centralized place to see how often requests have been raised.
- In Slack, see which messages/replies have already been pushed into Shipright
- Quickly get all your team members on-board via our signup flow integrated into Slack. Please note that this feature uses the relevant info from your Slack profile (name, email, etc.) to create your Shipright account.Installation is easy, read moreYou can start using Shipright for free.Contact developers at team@shipright.co
Permissions
Shipright will be able to view:
Shipright will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Shipright BV
Company headquarters location
Netherlands
Privacy & data governance
Data retention policy
The gathered data is stored for future reference by the user and is only deleted when the user initiates this, or requests a full data removal (GDPR).
The encrypted backups of your End User Customer Personal Information are automatically deleted after 6 months.
Data archiving and removal policy
If you want to request the deletion of your data, please contact us at team@shipright.co. We will process the request by permanently removing the data linked to your account within 14 days.
Data storage policy
We adhere to GDPR guidelines. All data is stored in a dedicated database per customer, encrypted and secured through firewalls.
Data center location(s)
Netherlands
Data hosting details
The information is stored on servers hosted by Amazon Web Services (AWS) and Google Cloud Platform. Both are ISO 27001 certified hosting providers. Our Service is hosted solely within the EU availability zones. Encrypted backups are also stored there.
Data hosting company
Google Cloud, AWS
App/service has sub-processors
no
Certifications & compliance
GDPR commitment
Data deletion request procedure
When this is requested through Support, we generally process the request within 1 week and confirm back to the user
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
team@shipright.co
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no