Data retention policy
We will retain data for as long as required to do what we say we will in this Statement, unless a longer retention period is required by applicable law. The criteria used to determine our retention periods include: The length of time we have an ongoing relationship with you and provide our services to you (for example, for as long as you have an account with us or keep using our services); Whether we have a legal obligation to keep the data (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations). Customers have the option to delete their own accounts at any time.
Data archiving and removal policy
We will process your request in accordance with applicable data protection laws in your jurisdiction. We may need to retain certain information for record-keeping purposes or to complete transactions that you began prior to requesting any deletion. We use commercially reasonable efforts to delete your personal data as required but retain records necessary to comply with a governmental authority or applicable federal, state, or local laws. Where legally permitted, we may decline to process requests, including requests that are unreasonably repetitive or systematic, require disproportionate technical effort, or jeopardize the privacy of others. Where data is no longer required for any of the reasons above, Jifie ensures that data is fully deleted and not recoverable. Customers have the option to delete their own accounts at any time.
Data storage policy
The JIFIE PLATFORM stores user data on databases hosted on the Amazon Web Services (AWS) cloud platform and leverages the data security and storage controls from Amazon including ISO27001 and SOC 2 Type 2 compliance certifications. All customer data is logically separated from other customer data. Additionally, Jifie utilises industry standard encryption algorithms for all data that is stored at-rest and in-transit.
App/service has sub-processors
no