The 32Waves app connects you to 32Waves' Assist chat support.### UsageUpon installation, you'll receive a help message within the app home that shows you 2 buttons: Accept an Invite or Activate SMS.#### Accepting an InviteIf you received an email invite offering to set up a direct support channel from your Slack workspace, click the 'Accept an Invite' button and copy and paste the code from that email to accept the invite.Once accepted, a new private channel will be created for you and each of the other users who have authorized the app for you to correspond directly with the company that sent you the invite.#### Activating SMSIf you want to activate text support, click the 'Activate SMS' button and follow the instructions to confirm your phone number. On completion, you'll have the ability to switch back and forth between Slack and Text at will.### About 32Waves' Assist SupportAssist is turn-key, everything you need from technology to focus on your business. That’s our perspective; technology should enable you to work, not hinder it. We exists to do just that.Stay Modern & Efficient - We keep your team up to date with the latest in tech. All hardware is included in our plans. No need to keep up with the latest inventions or worry about pricy future upgrades. Stop Playing Who's Who - No more wasting time trying to figure out who to call when things aren't quite right. Assist is the only conversation you need to have, we handle everything else. Get Back To Work - Tech is meant to make you and your team more efficient and more profitable. We understand this and work hard to remove the complexity so you can worry about the things that matter.
Permissions
32Waves will be able to view:
32Waves will be able to do:
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