Lead Product Writer, Platform

Howdy! Slack is looking for an experienced writer and content strategist to support our Platform team, and to help shape the craft of product content as a whole. If you like and excel at thinking about platforms and communicating with both everyday users and developer communitiesand have experience creating style guides, building systems for maintaining content, and mentoring other writersplease get in touch.
About Platform: Our mission is to make interactions between people and software delightful. Slack’s Platform makes it easier for people to integrate the software they have today with Slack, streamline their internal workflows, and discover and integrate new work tools. 
  • Own product copy and content strategy for Platform features, including features for both Slack users and developers of third-party Slack apps
  • Demonstrate the impact of your work proactively and often. Use data to guide your work and advocate for it
  • Partner with Product Marketing, Product Management, and Developer Relations to develop a consistent voice, tone, and taxonomy for Platform features
  • Define best practices, lead creative exercises, and help set the vision and strategy for Platform content, and for Product Writing as a whole
  • Be an active and available craft mentor to other writers, and partner with us in building our positive, collaborative, healthy team culture
  • 5+* years of industry experience
  • A cover letter and portfolio of your work
  • Demonstrated record of writing successful UI/UX copy with measurable impact
  • Extensive experience advocating for content, garnering resources when needed, and driving projects forward even in the face of obstacles
  • Extensive experience creating style guides, developing workshops, and building programs to establish content quality and help others write successfully
  • Understanding of the Slack voice, and ability to extend it and adapt it based on context 
* Through trial and error we've learned that people don't apply unless we provide a guideline. However, what’s more important to us than a number is the experiences you’ve had and the skills you’ve developed—regardless of the length of time it took to get where you are. Do you have 20+ years of experience? Awesome, please apply. Have only 3 years, but feel you meet the requirements above? Great, send us your resume. We look forward to hearing from you.

Slack is where work happens. It connects you with the people and apps you work with every day, no matter where you are or what you do. We believe everyone deserves to work in a welcoming, respectful, and empathetic culture. We live by our values and hire accordingly.

Launched in February 2014, Slack is the fastest growing business application ever and is used by thousands of teams and millions of users every day. We currently have eight offices worldwide, in San Francisco, Vancouver, Dublin, Melbourne, New York, London, Tokyo, and Toronto.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a fun place to work. Come do the best work of your life here at Slack.