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People Partner, Customer Experience

Slack is looking for an experienced People Partner to join our growing People team. Slack is experiencing rapid growth, so you need to be comfortable (and actually thrive) in an extremely fast paced environment. We are building many programs and processes from scratch and need a team member with a solid foundation of success in doing just that! Sound like you? Great. Come work at Slack!

 

Responsibilities

  • Partner with leaders to establish plans and deliver solutions in order to achieve strategic business initiatives and deliver results. This includes developing a people strategy that is focused on organizational effectiveness, workforce planning, talent and overall business performance
  • Collaborate with cross-functional partners to align our culture and performance with our rewards and reward strategies.
  • In partnership with our other People Partners, lead talent management and succession planning strategies and processes to develop world-class talent.
  • Solicit feedback and utilize data, to further enhance our culture and values, including driving our business forward and work across the organization
  • Provide leadership to the team and support functions including coaching, mentoring, and professional development for the company
  • Assist with the communication and rollout of updated or new people programs and policies
  • General employee relations (conflict management and resolution, coaching, and mentoring)
  • Collaborate with other People team members across the globe in a positive and proactive way

Requirements

  • Minimum of 7+ years of HR/People experience, with 5+ years as a BP (or equivalent)
  • BA degree required; MA in HR, OD or MBA, desired
  • Previous experience supporting a CX Org, strongly desired
  • Experience working within a rapidly growing global organization
  • Ability to collaborate remotely and proactively communicate across locations
  • Proven track record of identifying problems and using strategic skills to drive appropriate solutions
  • Proven experience leveraging business acumen to inform people strategy
  • Exceptional communication and interpersonal skills, including humility and joy
  • Ability to work independently and come up with creative solutions
  • Experience with Workday software a plus

Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has ten offices around the world. For more information on how Slack makes teams better connected, visit slack.com.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Come do the best work of your life here at Slack.