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Design Operations Manager

The Slack Product Design team is looking for a design-focused Program Manager to help our team increase our operational excellence. We aim to continuously improve the way we communicate and work within Design, and with the rest of the organization. From team goal-setting, to on-boarding, to program development for design workshops and communications: this role will have a significant impact on Product Design’s effectiveness and impact at Slack. 
 
Our Product Design team serves a vital role at the company, from creating the vision for new features, to executing the craft and finish of every detail in the product. We appreciate designers and writers who think deeply, speak clearly, and embrace collaboration and feedback. Slack is a positive, diverse, and supportive culture—if this sounds like a good fit for you, send us a nice hello, and links to your work and experience. 
 
Responsibilities 
  • Drive goal setting and design team OKR process, from creation to tracking to readouts
  • Create and manage a pipeline for reviewing in-flight work with design leadership
  • Own planning and execution for team communications, design all-hands, the design blog, and design sprints and workshops
  • Assist in headcount planning, team budgeting and software and tools management
  • Assist in design staffing and allocation on design-led product initiatives, and partner with design leadership to plan, prioritize, and present work to the company
  • Assist in refining and harmonizing the design process across all of our product pillars
Requirements
  • Must have 6+* years of Design Ops / Program Management experience on a product design team, or equivalent experience as a Producer or Executive Producer at a design agency 
  • Demonstrated program and project management skillsyou possess masterful organizational and execution ability
  • Solid understanding of product design teams and process, including discovery/research, exploration, iteration, and delivery
  • Adept at building lasting, high-quality working relationships with designers, product managers, and engineers
  • Demonstrated experience developing OKRs, pipelines for sharing and critiquing design work, and executive design reviews
  • Outstanding written and oral communication skills
 
* Through trial and error we've learned that people don't apply unless we provide a guideline. However, what’s more important to us than a number is the experiences you’ve had and the skills you’ve developed—regardless of the length of time it took to get where you are. Do you have 20+ years of experience? Awesome, please apply. Have only 3 years, but feel you meet the requirements above? Great, send us your resume. We look forward to hearing from you.

Slack is the collaboration hub of choice for companies of all sizes, all across the world. By using Slack, they ensure that the right people are always in the loop, that key information is always at their fingertips, and new team members can get up to speed easily. With Slack, teams are better connected.

Launched in February 2014, Slack is the fastest growing business application ever and is used by thousands of teams and millions of users every day. We currently have nine offices worldwide, in San Francisco, Vancouver, Dublin, Melbourne, New York, London, Tokyo, Toronto and Denver.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Come do the best work of your life here at Slack.