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Design Operations Manager

The Slack Product Design team is looking for a design-focused Program Manager to help our team increase our operational excellence. We aim to continuously improve the way we communicate and work within Design, and with the rest of the organization. From team goal-setting, to on-boarding, to program development for design workshops and communications: this role will have a significant impact on Product Design’s effectiveness and impact at Slack. 
 
Our Product Design team serves a vital role at the company, from creating the vision for new features, to executing the craft and finish of every detail in the product. We appreciate designers and writers who think deeply, speak clearly, and embrace collaboration and feedback. Slack is a positive, diverse, and supportive culture—if this sounds like a good fit for you, send us a nice hello, and links to your work and experience. 
 

What you will be doing

  • Drive goal setting and design team OKR process, from creation to tracking to readouts
  • Create and manage a pipeline for reviewing in-flight work with design leadership
  • Own planning and execution for team communications, design all-hands, the design blog, and design sprints and workshops
  • Assist in headcount planning, team budgeting and software and tools management
  • Assist in design staffing and allocation on design-led product initiatives, and partner with design leadership to plan, prioritize, and present work to the company
  • Assist in refining and harmonizing the design process across all of our product pillars

What you should have

  • Must have 6+* years of Design Ops / Program Management experience on a product design team, or equivalent experience as a Producer or Executive Producer at a design agency 
  • Demonstrated program and project management skillsyou possess masterful organizational and execution ability
  • Solid understanding of product design teams and process, including discovery/research, exploration, iteration, and delivery
  • Adept at building lasting, high-quality working relationships with designers, product managers, and engineers
  • Demonstrated experience developing OKRs, pipelines for sharing and critiquing design work, and executive design reviews
  • Outstanding written and oral communication skills
 
* Through trial and error we've learned that people don't apply unless we provide a guideline. However, what’s more important to us than a number is the experiences you’ve had and the skills you’ve developed—regardless of the length of time it took to get where you are. Do you have 20+ years of experience? Awesome, please apply. Have only 3 years, but feel you meet the requirements above? Great, send us your resume. We look forward to hearing from you.
 

Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has ten offices around the world. For more information on how Slack makes teams better connected, visit slack.com.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Come do the best work of your life here at Slack.