Apply

Sr Leave Analyst

Our People team is looking for an individual with experience and a real passion for helping people by scaling benefit programs within a dynamic, rapidly growing company.

Reporting to the Global Benefits Manager, you will be joining a small team but mighty team and help develop processes  and identify tools and pull data to make engagement with our top customers, our employees, successful.

One of your greatest strengths is being thoughtful and empathetic to employees and understanding what is scalable, and what is doable within the whole spectrum of all projects.

Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

 What you will be doing

  • You will manage all administrative aspects of leaves in the United States and Canada which include workers’ compensation claims and accommodations to include tracking hours available/used in Workday, completing state/provincial and/or insurance paperwork and working closely with HR Operations and Payroll to ensure that pay for employees is correct
  • You will create and document current and future leave, disability, workers compensation, and pay processes and procedures  
  • You will create digestible leave communication pieces for employees, managers and People Partners that include available leave programs globally, provide leave qualifications, eligibility and training in conjunction with a third party leave administrator(s) as well as in region business partners
  • You will educate, counsel and notify managers and People Partners about specific employee leave of absence and work comp events and situations
  • You will respond to Workers' Compensation (W/C) claims, audits and case management reviews and work with TPA in managing and administration of claims
  • You will own compliance for leaves including worker’s compensation, accommodations or any other leave benefit which includes processes and procedures for all regions and any applicable local employment law changes
  • You will partner and collaborate with a Global Benefits Manager to analyze current leave programs as well as develop new region leave programs by understanding trends, benchmarking and program data analytics to make recommended improvements to plan design
  • You will look for or create improvements to the employee leave and return from leave experience
  • You will assist in the implementation of third party leave administrator(s) as needed and manage leave vendors as well as in region business partners
  • You will partner with a Global Benefits Manager to build and maintain Workday leave self-service globally

What you should have

  • Bachelor’s degree preferred
  • 3+ years of experience with:
    • Employer obligations under ADA (Americans with Disabilities Act)
    • Reading/interpreting disability plans and explain coverage and benefits
    • Workers' compensation claims and benefits
    • Writing process documents, updating policy documents and employee communications
    • Resolving employee/manager inquiries around leave and time off plans, disability plans, return to work, reasonable accommodation, including complicated scenarios and escalated issues
    • Experience with implementation of external vendors
    • Experience with file integrations and error review processes
    • Experience implementing Voluntary Disability Insurance (VDI)
    • Workday
  • Ability to work cross-functionally and take initiative in a dynamic environment
  • Excellent analytical and organizational skills with attention to detail
  • Passionate about Slack and our Mission

Bonus Points

  • Experience with:
    • Outsourced leave of absence administration
    • Experience implementing Voluntary Disability Insurance (VDI)
    • Experience with implementation of 1 or more outsourced leave of absence vendors
    • Managing leaves in Canada
    • Employer obligations under AODA (Accessibility for Ontarians with Disability Act)
  • Experience working in the tech industry
  • You love emojis and are an active Slack user

 

Slack is an Equal Opportunity Employer and participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Slack will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.


 


Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has ten offices around the world. For more information on how Slack makes teams better connected, visit slack.com.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Come do the best work of your life here at Slack.