Learning Consultant, Japan & Korea Sales & CS Enablement
Slack is more than just a tech company. We are on a mission to make working lives simpler, more pleasant and more productive. We believe that culture is the compass to success and so our Slack Values are woven into the fabric of all we do. We seek exceptional talent eager to do the best work of their lives while supporting others in doing the same.
We are seeking a smart, enthusiastic, and successful sales learning & development professional in Tokyo. You will have passion for helping others succeed and the desire to develop your own skills to create high-impact enablement solutions for the Japan & Korea Sales & Customer Success Organization at Slack.
Leveraging learning technology to measure and action on data will be an essential part of this job, so you will be responsible for partnering with the sales leaders, operations, and marketing to define strategy, drive execution, and communicate the business impact.
What you’ll be doing:
- Partner with Senior Leadership to lead and drive the Enablement strategy for our Japan Sales and Customer Success (CS) teams.
- Partner with Sales & CS Management and top performing Individual Contributors to uncover business needs, design solutions to address these needs, launch, and measure.
- Partner with key sales cross-functional partners (marketing, operations, product, analytics) and external vendors to execute against Japan & Korea priorities and plans.
- Program Manage cross-functional efforts, when required, to effectively execute against defined plans.
- Design and develop Enablement solutions across a variety of mediums (e.g., in-person, virtual, eLearning, videos, on-the-job support, management reinforcement & coaching tools) to improve upon the way we sell into the Japan & Korea markets.
- Proactively manage the full development life-cycle from inception to delivery
- Establish & create assessment and evaluation strategies to measure the efficacy and ROI of training initiatives
- Measure the impact of Enablement solutions and pivot (or continue) based on results
What you should have:
- Minimum 3-5 years of experience driving sales training and broader Sales Enablement programs
- Highly proficient at building strong, lasting relationships with senior level sales managers
- Experience in enterprise sales or a sales-driven environment preferred
- Excels in execution, establishing priorities and meeting swift deadlines in a fast pace, in a rapidly changing environment
- Strategic thinker with the ability to execute
- Passion for developing others
- Proven success at managing cross functional teams and partnering with external vendors
- Excellent written and verbal communication skills in Japanese and English
- Highly organized, detailed-oriented, and self-directed
- Expert in Slack
- Experience leveraging standard eLearning tools (Articulate, Captivate, Brainshark, Bridge, etc.), web-based meeting tools (Zoom, Bluejeans, WebEx, etc.), and Content management tools (Highspot) to create instructionally sound learning programs is desired
Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.
Come do the best work of your life here at Slack.