Sr. Sales Operations Analyst

In this high impact role, you will support the end-to-end sales compensation process, including plan design and cost modeling. You will put together business requirements for mission critical systems, including Salesforce, Xactly, and Anaplan. You will set and enforce policies, evaluate requests for exceptions, share insights and analysis based on attainment and payout data, and make recommendations for SPIFFs. You will have regular exposure to Sales and Finance leadership and be a critical member of the Sales Operations team.

Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?


What you will be doing

  • Key participant in annual Sales Incentive Plan design
  • Dictate configuration of key business systems to support the Sales Incentive Plan
  • Prepare and review commission reports for accuracy and completeness - balancing any issues through x-functional collaboration
  • Take on ad-hoc projects to improve scalability and transparency of workflows and  policies
  • Support SOX compliance, documentation, and reporting


What you should have

  • 4 years of sales compensation experience
  • Experience and proficiency with Xactly and Salesforce CRM
  • Strong Excel skills to run and analyze large data sets for multiple employee groups
  • You build strong relationships with partners
  • Detail oriented with excellent written, verbal, and interpersonal skills
  • Comfortable working in a fast-paced and collaborative environment
  • You have a strong sense of integrity and confidentiality
  • Bachelor’s degree or equivalent experience


Slack is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Slack is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.

Visa sponsorship is not available for candidates living outside the country of this position.

Slack is an Equal Opportunity Employer and participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Slack will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.


Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Come do the best work of your life here at Slack.