Marketing Business Operations Manager

Our team partners with our global Marketing  team. As a member of the Marketing Strategy & Ops  team, you will deliver insights that drive decision-making, execution and investments for key marketing initiatives. This is a strategic role that has the following mandate:

  • Drive investment allocation planning process through a deeper understanding of our marketing  portfolio and ensuring the right tools and data to create leverage for our marketing organization.
  • Partner with our Enterprise Marketing and Self-Service Marketing  teams to drive coordination and build consensus among cross-functional partners and teams.
  • Explore and evaluate new investment opportunities.

In this more operations-focused role, success requires analytical savvy, problem-solving sophistication and a dedication to making the highest impact. We are looking for humble, hardworking and collaborative individuals that can think on their feet and thrive in a fast-paced environment. We are a lean team, which will provide you opportunities to present directly to our senior leaders. Your impact will be felt immediately!


  • Identify  and provide  actionable insights and recommendations. You will lead the development and management of projects and activities to  improve our Enterprise Marketing efforts
  • Develop and drive planning and forecasting model for Enterprise Marketing and Self-Service Marketing  KPIs
  • Assess ROI impact of marketing investments in demand gen and self serve growth
  • Partner closely with Sales Strategy & Ops and Product  BizOps teams on cross-functional initiatives to manage a smooth, efficient organization that excels at cross-functional collaboration and execution
  • Diagnose, coordinate and align our growth initiatives across Product, Marketing, Analytics, Research and Customer Experience to achieve our business goals
  • Communicate solutions confidently and effectively across Slack
  • Build a consultative relationship across the organization, and meet with strategic partners that align with our highest priorities

We strive to build a culture that balances our values with high standards of execution. You are someone who can:

  • Master Excel, scenario modeling, sensitivity analysis, etc.
  • Remain meticulous and detail oriented while working on a variety of projects
  • Simplify huge data sets, complex problems and extract insights with frameworks and analyses


  • At least 6  years of related work experience in B2B Marketing or Sales 
  • Experience working with Salesforce CRM
  • Advanced analytical skills (including data modeling) and business insight
  • Experience dealing with unstructured business issues 
  • Ability to build clear and concise presentations
  • Effective communication with peers and senior leaders
  • Strong project management skills
  • BA/BS degree from a top-tier university

Bonus Points:

  • Practical experience writing SQL queries and pulling data from relational databases

Slack is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Slack is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.

Visa sponsorship is not available for candidates living outside the country of this position.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.


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