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COLLECTION

Slack Success Hub

Best practices and guidance to help you make Slack successful at your organization

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Launch

Start using Slack and introduce it to your organization

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Event

How to launch Slack at your organization

Join us for an interactive training to learn the critical steps for a successful Slack rollout

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5 steps to launch Slack
Guide

5 steps to launch Slack

Clear and easy steps to guide anyone in implementing Slack to their entire organization, from wherever they are

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e-book

Slack launch workshop presentation

Download the Slack launch training presentation for use offline

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Guide

Slack launch communications

Get inspiration from our Slack communication templates as you create a communication plan for launching Slack at your organization

Keys
Event

Admin Essentials 101

In this session, we’ll cover the ins and outs of your new role as a Slack admin

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Guide

Top 5 tips for getting started in Slack

Jump into Slack with confidence using these quick tips for communicating and working in Slack channels

Apr 04
Event

Workshop 101: Learn the basics

Join us for a 60-minute live training session with our Customer Success experts to learn Slack fundamentals and participate in guided activities

Register
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e-book

User onboarding presentation

Download the Slack Workshop 101 presentation to review the Slack basics at your convenience

Guide

Move your next project into a channel

Bring the right people together in channels to share ideas, make decisions, and move work forward with a common purpose and place

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Guide

Enterprise Grid launch guide

Move your company to Enterprise Grid with this series of guides covering everything from planning to implementation

Use cases

Incorporate Slack into your unique flow of work

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Guide

Slack for sales: 4 ways to close deals quicker

This how-to guide helps Sales teams use Slack to minimize time spent on administrative tasks and maximize time spent on deals

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Guide

Slack for customer service: 8 ways to improve customer and rep experience

Improve service productivity by using Slack for case management, agent onboarding, collaboration, automation and white-glove service 

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Guide

Slack for marketing: 3 ways to increase efficiency

In this guide, learn how to use Slack to improve collaboration and save time in your marketing team

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Guide

Slack for internal communications: 7 ways to improve company-wide communication

This guide on using Slack for Internal Communications gives tips and examples of how all users at a company can send and receive mass communications

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Guide

Slack for IT and Security: 5 ways to streamline requests and incidents

This how-to guide helps IT and Security teams use Slack to spend more time innovating and less time putting out fires

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Guide

Slack for legal: 3 ways to reduce tasks and improve communication

This how-to guide helps legal teams use Slack to meet tight deadlines and fulfill client expectations while keeping confidential information secure.

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Guide

Slack for customer success: 4 ways to collaborate and improve customer experience

This guide reviews how to use Slack for Customer Success teams to collaborate internally and with customers, automate tasks, and streamline processes.

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Guide

5 steps to support your team’s adoption of Slack

Follow this guide to develop an adoption strategy that ensures your entire team benefits from Slack.

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Event

Minimize incidents and downtime

Learn how to troubleshoot and respond to incidents painlessly with Slack

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