Slack Success Hub
Best practices and guidance to help you make Slack successful at your organization
Start using Slack and introduce it to your organization
How to launch Slack at your organization
Join us for an interactive training to learn the critical steps for a successful Slack rollout
Watch Now5 steps to launch Slack
Clear and easy steps to guide anyone in implementing Slack to their entire organization, from wherever they are
Slack launch slide presentation
Download the Slack launch training deck for use offline
Slack launch communications
Get inspiration from our Slack communication templates as you create a communication plan for launching Slack at your organization
Admin Essentials 101
In this session, we’ll cover the ins and outs of your new role as a Slack admin
Watch NowTop 5 tips for getting started in Slack
Jump into Slack with confidence using these quick tips for communicating and working in Slack channels
Workshop 101: Learn the basics
Join us for a 60-minute live training session with our Customer Success experts to learn Slack fundamentals and participate in guided activities
RegisterUser onboarding slide presentation
Download the Slack Workshop 101 slide deck to review the Slack basics at your convenience
Move your next project into a channel
Bring the right people together in channels to share ideas, make decisions, and move work forward with a common purpose and place
Enterprise Grid launch guide
Move your company to Enterprise Grid with this series of guides covering everything from planning to implementation
Incorporate Slack into your unique flow of work
Slack for sales: 4 ways to close deals quicker
This how-to guide helps Sales teams use Slack to minimize time spent on administrative tasks and maximize time spent on deals
Slack for customer service: 8 ways to improve customer and rep experience
Improve service productivity by using Slack for case management, agent onboarding, collaboration, automation and white-glove service
Slack for marketing: 3 ways to increase efficiency
In this guide, learn how to use Slack to improve collaboration and save time in your marketing team
Slack for internal communications: 7 ways to improve company-wide communication
This guide on using Slack for Internal Communications gives tips and examples of how all users at a company can send and receive mass communications
Slack for IT and Security: 5 ways to streamline requests and incidents
This how-to guide helps IT and Security teams use Slack to spend more time innovating and less time putting out fires
Slack for legal: 3 ways to reduce tasks and improve communication
This how-to guide helps legal teams use Slack to meet tight deadlines and fulfill client expectations while keeping confidential information secure.
Slack for customer success: 4 ways to collaborate and improve customer experience
This guide reviews how to use Slack for Customer Success teams to collaborate internally and with customers, automate tasks, and streamline processes.
5 steps to support your team’s adoption of Slack
Follow this guide to develop an adoption strategy that ensures your entire team benefits from Slack.
Minimize incidents and downtime
Learn how to troubleshoot and respond to incidents painlessly with Slack
Watch NowTake your efficiency to the next level with these Slack features
Become a Slack Certified Administrator
Expand your skills, add to your résumé, and help organizations make the most out of Slack.
Introducing your partners to Slack Connect
Simple tips and templates to help you onboard your partners to working with you in channels.
5 steps to managing apps securely and at scale
How admins can maintain control over Slack apps while ensuring that employees can use the tools they love
Move your next project into a channel
Bring the right people together in channels to share ideas, make decisions, and move work forward with a common purpose and place
How it works: Slack apps and workflows
Five ways to streamline your work with Slack apps and Workflow Builder.
An admin’s intro to the new Workflow Builder
Learn how to unlock more powerful workflows with Slack’s new automation capabilities, no matter your technical expertise
Watch NowIntroducing Slack canvas
Join us to learn how to find, manage and share knowledge with ease, all in a new surface in Slack
Watch Now