Salesforce and Slack are both powerful business tools on their own. But bringing together the world’s no. 1 CRM, integration and analytics platform with the world’s most innovative communications platform unlocks all sorts of new business-driving capabilities.Salesforce Customer 360
unites every department, from marketing to sales to commerce to service to IT, all on one integrated platform. Slack adds a layer of engagement, further improving alignment across your organisation while boosting productivity. Imagine your sales reps being able to update opportunities right in Slack, or service agents being able to access and close tickets all in one place. With all the tools your people need, right where they want them, your employees can deliver their best work, from anywhere.
With a single, shared view of your customer information available in a collaborative space, traditional silos and barriers are a thing of the past. You’ll see improvement in communication and collaboration, resulting in better business outcomes for your employees, customers and even your partners.
Both Slack and Salesforce integrate with all of your favourite business apps, so you can bring your technology together, automate processes and drive better business outcomes faster.
You can even build custom apps on our platform with low-code and no-code functionalities. Or you can tap into our combined ecosystem of more than 8,000 apps to tailor Customer 360 to your company’s needs.