Use Slack Connect to work with other companies in channels

Rather than using email to communicate, you can use Slack Connect to work alongside people from other companies in the same Slack channel. When you work with other companies in Slack, people can only access the channels that they’ve been invited to join.

Note: Admins can restrict who can invite external people to channels. If you don’t see this option, find an owner or admin and ask for help.


Add people from another company to a channel

Send the people that you’d like to work with an invitation to join your channel (Slack Connect channels can host up to 250 organisations, including your own). Keep in mind that you cannot add external people to the #general channel.

Desktop

Mobile

  1. Open the channel that you'd like to invite people to. (You can also create a new channel.)
  2. Click on the cluster of profile pictures in the top right.
  3. Click Add people.
  4. Enter the email address or name for anyone that you’d like to invite to the channel, then click Add
  5. Select From another company, then click on Next.
  6. Review the message and select Got it to confirm.
  7. If you have permission, you can choose whether people can post and invite or can only post to the channel that you’re inviting them to. Select Next to continue.
  8. Add an optional note, if you like, then click on Send invitation.
  1. Open the channel that you'd like to invite people to. (You can also create a new channel.)
  2. Tap the channel name at the top.
  3. Tap Add people.
  4. Enter the email address or name for anyone that you’d like to invite to the channel, then tap Add.
  5. Select From another company, then tap Next.
  6. Review the message and select Got It to confirm.
  7. If you have permission, you can choose whether people can post and invite or can only post to the channel that you're inviting them to. Tap Next to continue.
  8. Add an optional note if you'd like, then tap Send invitation.

Note: Your admins may need to approve invitations that you send. Depending on each company’s Slack settings, people may also need admin approval to accept your invitation.


Revoke an invitation to a channel

You can revoke an invitation that you’ve sent if it hasn’t been accepted yet.

  1. From your desktop, click  Slack Connect at the top of your left sidebar. If you don’t see this option, click on  More to find it.
  2. Click the Sent tab at the top of the page.
  3. Hover over the invitation that you’d like to revoke and click the  revoke icon.

Tip: People with permission to manage Slack Connect channels can revoke any pending invitation sent by someone from their organisation. 

 

Adjust existing permissions

Once the invitation has been accepted, anyone with permission to send Slack Connect invitations can upgrade or downgrade the permissions for external people.

Note: Each member’s ability to upgrade or downgrade permissions will depend on the type of invitation they’re allowed to send.

  1. From your desktop, open the channel you’d like to manage permissions for.
  2. Click on the channel name in the conversation header.
  3. In the Organisations section, click the  three dots icon next to the team you'd like to upgrade or downgrade.
  4. Click Manage permissions.
  5. Choose if the team Can post and invite or Can only post, then click Next.
  6. Click on Save.

Tip: On the Business+ and Enterprise Grid subscriptions, those with permission to send invitations who also have channel management permissions can use the channel management tools to upgrade or downgrade external people.

Who can use this feature?