New channel management tools

Slack’s channel management tools allow owners and admins with permission to view a list of channels in their workspace or Enterprise Grid organisation and take action on them from a central dashboard.

Note: The workspace primary owner (Plus) and the org primary owner (Enterprise Grid) can set permissions for their workspace or org to allow additional owners and admins to use channel management tools.


What to expect

Owners and admins with permission can view the following information and take the following actions with channel management tools:

Available information

  • The workspaces that the channel is in*
  • The number of members and guests in the channel
  • The member who created the channel
  • The date that the channel was created
  • The date of the most recent channel activity

Available actions

  • Add members
  • Edit workspaces*
  • Edit posting permissions
  • Edit message retention**
  • Rename a channel
  • Convert a channel to private
  • Archive or unarchive a channel
  • Delete a channel

*Only available on the Enterprise Grid subscription. 

**A workspace owner or org owner will first need to adjust retention settings for their workspace or org to allow admins to edit message retention. On the Enterprise Grid subscription, retention settings are only available with channel management tools at the org level.

Note: Messages and files from private channels are not viewable with channel management tools, but they may be visible using other tools.


View and manage channels

Plus subscription

Enterprise Grid subscription

Workspace owners and admins can use channel management tools to take action on public channels. The workspace primary owner and owners and admins with permission can also take action on private channels.

Note: On the Plus subscription, you can only take action on private channels if a request to export data from all channels and conversations has been approved for your workspace.

Manage channels in your workspace

  1. From your desktop, click your workspace name in the top left.
  2. Click Settings & administration from the menu, then click Workspace settings.
  3. Below Administration in the left sidebar, click on Manage channels. If you don’t see the left sidebar, click  Menu in the top-left corner to find it.
  4. Search for a channel name, or filter channels by channel type. If you have permission to manage private channels, you can tick the box next to Show all private channels.
  5. To take action on a channel, click the  three dots icon to the right of the channel name and select an option.
  6. Make and save your changes.

Slack will post a message to the channel to let members know what action was taken by which owner or admin.

Org level

The org primary owner, and any org owners or org admins with permission, can use the steps below to view and take action on channels in their org:

  1. From your desktop, click your workspace name in the top left.
  2. Click Settings & administration from the menu, then click Organisation settings.
  3. Click  Channels in the left sidebar.
  4. Search for a channel name, or filter channels by channel type or workspace. If you have permission to manage private channels, you can tick the box next to Show all private channels.
  5. To take action on a channel, click the  three dots icon to the right of the channel name and select an option.
  6. Make and save your changes.

Slack will post a message to the channel to let members know what action was taken by which owner or admin.


Workspace level

Workspace owners and admins can use the steps below to view and take action on channels in workspaces that they manage:

  1. From your desktop, click your workspace name in the top left.
  2. Click Settings & administration from the menu, then click Workspace settings.
  3. Below Administration in the left sidebar, click on Manage channels. If you don’t see the left sidebar, click  Menu in the top-left corner to find it.
  4. Search for a channel name, or filter channels by channel type. If you have permission to manage private channels, you can tick the box next to Show all private channels.
  5. To take action on a channel, click the  three dots icon to the right of the channel name and select an option.
  6. Make and save your changes.

Slack will post a message to the channel to let members know what action was taken by which owner or admin.


Export a list of channels

Owners and admins with access to channel management tools can export a list of channels in CSV format. The export file will include the following information for each channel:

  • The channel name
  • The workspaces that the channel is in*
  • The number of members and guests in the channel
  • The member who created the channel
  • The date that the channel was created
  • The date of the most recent channel activity
  • Whether the channel is private, archived or shared with external organisations
  • The channel’s retention settings

*Only available on the Enterprise Grid subscription. 

Export channel information

Plus subscription

Enterprise Grid subscription

  1. From your desktop, click your workspace name in the top left.
  2. Click Settings & administration from the menu, then click Workspace settings.
  3. Below Administration in the left sidebar, click on Manage channels. If you don’t see the left sidebar, click  Menu in the top-left corner to find it.
  4. Click on Export in the top-right corner.
  5. Select the channel type that you’d like to include in your export file.
  6. Click on Generate CSV. When your export is complete, you’ll receive your CSV file in a direct message from Slackbot.

Org level

  1. From your desktop, click your workspace name in the top left.
  2. Click Settings & administration from the menu, then click Organisation settings.
  3. Click  Channels in the left sidebar.
  4. Click on Export in the top-right corner.
  5. Select the channel type that you’d like to include in your export file.
  6. To export channels from a specific workspace, select a workspace. If no workspace is selected, you’ll download a list of channels from your entire org.
  7. Click on Generate CSV. When your export is complete, you’ll receive your CSV file in a direct message from Slackbot.


Workspace level

  1. From your desktop, click your workspace name in the top left.
  2. Click Settings & administration from the menu, then click Workspace settings.
  3. Below Administration in the left sidebar, click on Manage channels. If you don’t see the left sidebar, click  Menu in the top-left corner to find it.
  4. Click on Export in the top-right corner.
  5. Select the channel type that you’d like to include in your export file.
  6. Click on Generate CSV. When your export is complete, you’ll receive your CSV file in a direct message from Slackbot.

Note: The contents of the channel will not be included in exported lists of channels. To learn more about exporting channel contents such as messages and files, visit our Guide to Slack import and export tools.

Who can use this feature?
  • By default, workspace owners/admins (Plus) and the org primary owner (Enterprise Grid)
  • Plus and Enterprise Grid subscription