Upgrade your whole team to business class
Get business-level features to support your growing team.
SSO and provisioning
Integrate Slack with your existing SAML 2.0 identity provider to ensure secure access to your team. Built-in connections to many SSO providers and an option for using your own custom SAML solution.
Sleep is important. And easy, once you know that Slack is available to your teams around the clock with an industry-leading, guaranteed 99.99% uptime, financially backed service level agreement (SLA).
Have an issue? We hope you never do, but if you do, you’ll have 24/7 coverage and a guaranteed response in four hours or less from our customer experience team.
In a regulated industry or have legal obligations to archive messages? Workspace owners can request access to their entire Slack message history, including private channel messages and direct messages.
Slack is also committed to helping our customers meet their own privacy and data protection obligations, such as GDPR.
Keep a little bit, keep a lot
Customise your message retention and archival preferences to match your company’s legal and regulatory requirements. Custom message retention settings give you flexible options that let you keep as much or as little of your message history as you want. You can even keep message edit and deletion logs.
Our commitment to security and your data
Slack takes privacy and data protection seriously. As a cloud-based company entrusted with some of our customers’ most valuable data, we’ve set high standards for security.
We’ve received internationally recognised security certifications for ISO 27001 (information security management system) and ISO 27018 (for protecting personal data in the cloud).
You’re in good company
Frequently asked questions
Slack has official built-in connectors for Azure, Okta, OneLogin and Centrify. If your identity provider isn’t listed, then you can use our Custom SAML 2.0 option. Read more about setting up SSO for your team.
Yes, you can upgrade your team to the Plus subscription. After you enable SSO for your team, everyone will receive a binding email that will switch the non-SSO accounts to SSO accounts.
Yes, please contact our accounts team to learn more about invoicing, eligibility and the different payment methods we accept.
Slack is a distributed platform and during any given incident it is rare for all Slack teams to be affected. You can view the current and historic status of slack.com and all its related services at https://status.slack.com/.