Make teamwork more productive
Free
The quickest and easiest way to try Slack
$US0/mth
Access to the most recent 90 days of message history
10 app integrations
One-on-one audio and video conversations with screen sharing
One-to-one messages with individuals outside of organisation
Canvases in channels and DMs with seven days of version history
Pro
More power for small teams who want better collaboration
$US7.25/mth**Per active user, per month, when paying once a year
$US8.75 per active user when paying monthly
$US8.75 per active user when paying monthly
All the benefits of Free, and:
The full context of your organisation’s message history at your fingertips
Unlimited workflows and app integrations
Audio and video conversations with screen sharing with up to 50 people
Secure collaboration with outside organisations or guests from within Slack
Unlimited canvases with 30 days of version history and advanced user roles
Business+
Scale your business, increase productivity and keep your teams connected
$US12.50/mth**Per active user, per month, when paying once a year
$US15 per active user when paying monthly
$US15 per active user when paying monthly
All the goodness of Pro, and:
Advanced identity management through SAML-based SSO and real-time Active Directory sync with OneLogin, Okta and Ping Identity
Compliance requirements met with data exports for all messages
Around-the-clock teamwork and assistance with 99.99% guaranteed uptime and 24/7 support with a four-hour response time
Unlimited canvases with 90 days of version history
Enterprise Grid
The productivity platform for enterprises: tools to standardise, automate and measure large-scale cross-functional work in a secure environment
$
All the greatness of Business+, and:
Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterprise Key Management add-on
Large scale collaboration and alignment with support for up to 500,000 users
Easily find who you need to move work forwards with a built-in directory
Streamlined administration with centralised controls and customisable policies
Unlimited canvases and version history plus advanced security and controls
Free | Pro | Business+ | Enterprise Grid | ||||||
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PRODUCTIVITY & COLLABORATION | |||||||||
Message and file history The more you use Slack, the more useful it becomes. With all of your organisation’s messages available in search, you can find context from past decisions or get new team members up to speed faster. | 90-day access | ||||||||
Slack huddles Take a break from typing and start a live audio conversation (with video, screen sharing, a message thread and fun reactions/effects) in a channel or direct message. Brainstorm, make decisions or just catch up – all at the flip of a switch. | 1:1 only | ||||||||
Audio and video clips Use audio and video to bring your work to life. Record a quick idea with an audio clip, or share your screen in a video clip, all without leaving Slack. Colleagues can respond whenever they like. | |||||||||
Work with external people Collaborate seamlessly across organisational boundaries with Slack Connect. Separate organisations can work together from within their own Slack workspaces. | 1:1 only | ||||||||
Slack canvases Get your whole team on the same page with canvases; the collaborative surface for organising your most important documentation for a channel, direct message or project. Create action item checklists, channel FAQ, onboarding guides and more. You can even embed workflows directly into a canvas! | Channels and DMs only | ||||||||
Customisable sections Keep your projects, teams and priorities straight by organising your channels and conversations into custom, collapsible sections in your sidebar. | |||||||||
Slack Atlas Find the right person to help move work forwards. Search for people and keywords within the directory, review team members’ profiles and find all the context that you need to get in touch. | Add-on | ||||||||
AUTOMATION TOOLS | |||||||||
Integrations with other apps Choose from over 2,600 apps in the Slack App Directory to support whatever work you do – from Salesforce, Jira, Google Drive, ChatGPT and more. | 10 | ||||||||
Workflow Builder Automate routine tasks and processes right in Slack, no code needed. Workflows can be as simple or as complex as you like, and can even be connected to other apps and tools you use to get work done. | |||||||||
Custom workflow steps Custom workflow steps allow you to add systems and business logic unique to your organisation into a workflow. They are built by developers using Slack APIs. | |||||||||
Deploy apps to Slack infrastructure Developers can deploy custom functions to Slack's secure, managed infrastructure at no additional cost. | |||||||||
AUTOMATION USAGE | |||||||||
Total published workflows or integrations with other apps Published workflows are created in Workflow Builder and made available to use in your workspace. | Unlimited | Unlimited | Unlimited | ||||||
Standard workflows Standard workflows are built using Slack steps and up to one connector step. With a connector step, you can bring other tools into your workflow – Salesforce, Google Sheets, Jira and more. | |||||||||
Premium workflows | 1000 runs/month | 2000 runs/month | 5000 runs/month | ||||||
SECURITY | |||||||||
Data encryption at rest and in transit | |||||||||
Two-factor authentication | |||||||||
OAuth with Google | |||||||||
SAML-based single sign-on (SSO) | Supports Multi-SAML | ||||||||
Slack Enterprise Key Management | Add-on | ||||||||
Integration with enterprise mobility management (EMM) | |||||||||
Audit logs Audit logs provide a record of changes and usage on Enterprise Grid. You can view audit logs right in Slack, export them as a CSV and use the Audit Logs API to create custom monitoring tools. | |||||||||
Identity provider (IDP) groups Sync the groups you've created in your IDP to workspaces and channels within your Enterprise Grid organisation. If your IDP does not support syncing groups, you can use our SCIM API to do it manually. | |||||||||
COMPLIANCE | |||||||||
Custom retention policies for messages and files | |||||||||
Data exports for all messages | |||||||||
Support for HIPAA compliance | |||||||||
Data residency | |||||||||
Native data loss prevention (DLP) for Slack Connect Data loss prevention in Slack Connect scans messages and files sent by members of your organisation to reduce the risk of sharing confidential, malicious or personally identifiable content with external orgs. | |||||||||
Information barriers Create information barriers between IDP groups to prevent specific members from sending DMs or starting huddles with each other, avoiding conflicts of interest and safeguarding sensitive information. | |||||||||
Legal holds In an Enterprise Grid organisation, you can place a legal hold on specific members to preserve their messages and files in Slack. This means that messages and files sent by all members in a conversation will be saved regardless of retention settings or if members edit or delete any content. | |||||||||
ADMINISTRATION | |||||||||
Workspaces Like a virtual office, a workspace is where work happens in Slack. All your channels, direct messages and tools live in a workspace. | 1 | 1 | 1 | Unlimited | |||||
Manage channel posting permissions | Limited to #general channel only Everyone in a workspace is a member of the #general channel, making it a great place to share announcements. | Limited to #general channel only Everyone in a workspace is a member of the #general channel, making it a great place to share announcements. | Unlimited number of channels | Unlimited number of channels | |||||
Custom user groups Make it easier to send notifications and communicate with entire teams, departments or groups. | |||||||||
User management with SCIM provisioning | Supports guests | ||||||||
Support for integrations with data loss prevention (DLP), e-discovery and offline backup providers | |||||||||
Domain claiming | |||||||||
Custom terms of service | |||||||||
Granular roles Assign system roles to individual members, IDP groups, or assign members to multiple system roles. Granular controls allow you to choose whether members can manage administrative tasks for all or only specific workspaces in your Enterprise Grid organisation. | |||||||||
Admin analytics API Retrieve analytics data for a given date, presented as a compressed JSON file. | |||||||||
Admin analytics dashboard The Slack analytics dashboard grants you insight into how your organisation uses Slack. Easily find and sort information to understand more about the messages, channels and members in your workspace or Enterprise Grid organisation. | |||||||||
Message activity analytics With message activity, owners, admins and members with permission can see how many people have interacted with a given message in Slack. You can use message activity to measure the impact of announcements and internal communications campaigns for your organisation. | |||||||||
SUPPORT | |||||||||
Access to customer support | Standard support | 24/7 support | 24/7 support with four-hour first response time | 24/7 priority support with four-hour first response time | |||||
99.99% guaranteed uptime SLA | |||||||||
Get started | Get started | Get started | Contact sales |
Leading the way in enterprise security
In addition to data encryption in transit and at rest, we operate comprehensive compliance and assurance programmes.
Learn more about securityFrequently asked questions
You can use your credit card to pay for any subscription. If you sign up for an annual subscription and plan to spend at least $US5,000, we can invoice you annually. Visit the Help Centre for more information or Contact us to start the process.
Every day we check to see if everyone on your team is active. If they have been inactive for a period of time, we stop charging you for that person and add pro-rata credit to your account for the time you’ve already paid. You’ll always and only be charged for what you use – fair and square!
Once your team take out a subscription, we’ll redeem your credit balance until it runs out. We won’t start charging your subscription to your credit card until then. As long as you sign up for a subscription before the expiry date, those credits are yours to use until they’re all gone.
We’ll apply a one-off, pro-rata charge to your credit card to cover your new team member’s account for the remainder of the current billing period.
As an example, suppose your team is on the ‘Pro subscription’, which costs $US8.75 per active user per month when billed monthly. You add a new team member ten days into your billing period, and there are 20 remaining days in the month. The per-day cost for each user is $US8.75 / 30, so we will make a one-off charge of $US5.83 ($US8.75 / 30 days * 20 days) to your team’s credit card on file.
Team owners can change the team’s subscription level. There are two options when downgrading from a paid subscription to the Free subscription:
- You can downgrade to the Free subscription immediately. If there is more than one day until your renewal date, we will adjust the remaining balance on your account pro-rata and hold it for your team as a credit. You can use that credit towards any reactivation of your paid subscription in the future.
- We can automatically downgrade you to the Free subscription at your next renewal date. Your subscription will remain active at its current level until the end of the billing period that you’ve already paid for.
We do not offer refunds.
Slack wants to support people in the world who are doing good things. That’s why we offer special discount pricing for qualifying charities/not-for-profit organisations and educational institutions.