• Supported payment methods
    The fastest way to pay for Slack's Standard or Plus plan is with a credit card, but your workspace may be eligible to pay by invoice. Read on for more details, and send us a note i...
  • Failed or late payments
    14 days We’ll send another reminder to the same people(Workspace Owners/Admins and billing contacts) just in case there’s still an issue. 21 days We’ll reach out to the Workspace Owner and billing contacts again.
  • Privacy principles: search, learning, and intelligence
    Our mission is to build a product that makes work life simpler, more pleasant and more productive. To do so, we analyze Customer Data submitted to Slack as well as Other Informatio...
  • Slack for Teams guide to success
    Slack for Teams is a single workspace for small- to medium-sized companies looking to centralize communication.If you're in charge of rolling out or managing Slack, this series o...
  • FAQ: Import data from one Slack workspace to another
    Using Slack’s import and export tools, you can export member, message, and channel data from one workspace and import it to another. You’ll find answers to common questions abo...
  • Enterprise Grid guide to success
    Slack’s Enterprise Grid plan has many benefits for large companies. If you are responsible for moving your company to Slack Enterprise Grid, this success guide series was written...
  • Getting started for workspace creators
    You're now the Primary Owner of your workspace.
  • Slack calls: the basics
    With Slack calls, you can make a voice or video call to connect with anyone in your workspace. Keep reading to get familiar with Slack’s calling features, and the plans and devic...
  • Slack keyboard shortcuts
    Action Edit your message E Add an emoji reaction R Open or reply to a thread T or → Pin or unpin a message P Share a message S Save a message or remove from Saved items A Mark as unread starting from a message U Delete your message Delete Create a reminder about a message M Tip: To learn how to set your ↑ up arrow key preference, visit Keyboard accessibility in Slack.
  • Zapier for Slack
    Zapier automatically moves information between the tools you use every day with custom workflows called Zaps. Install the Zapier app to connect your workspace to hundreds of other ...
  • Change your payment schedule
    Slack offers monthly or annual billing for the Standard and Plus plans. Read on to learn how to change your payment schedule....
  • Slack updates and changes
    See what's new in Slack and what we're gradually rolling out. ✨...
  • Guide to apps in Slack
    Bot usersSome Slack apps have bot users that can send messages and post in channels.
  • Slack glossary
    M Magic linkWhen signing in to Slack, opt to receive an email with a special sign-in link that expires after 24 hours — a convenient alternative to typing out your password.
  • Slack's deprecation schedule
    Slack app versions App version End of support End of life 4.0.0 1st Aug 2021 31st Aug 2021 4.0.1 1st Aug 2021 31st Aug 2021 4.0.2 1st Aug 2021 31st Aug 2021 4.1.0 1st Aug 2021 31st Aug 2021 4.1.1 1st Aug 2021 31st Aug 2021 4.1.2 1st Aug 2021 31st Aug 2021 4.2.0 1st Aug 2021 31st Aug 2021 4.3.0 1st Aug 2021 31st Aug 2021 4.3.2 1st Aug 2021 31st Aug 2021 4.3.4 1st Aug 2021 31st Aug 2021 4.4.0 1st Aug 2021 31st Aug 2021 4.4.2 1st Aug 2021 31st Aug 2021 4.5.0 1st Aug 2021 31st Aug 2021 4.5.1 1st Aug 2021 31st Aug 2021 4.6.0 1st Aug 2021 31st Aug 2021 4.7.0 1st Aug 2021 31st Aug 2021 Mobile deprecations Operating systems (OS) iOS Android OS version End of support End of life 12 1st Aug 2021 31st Aug 2021 OS version End of support End of life 6API 25 1st Aug 2021 31st Aug 2021 7API 26 1st Aug 2021 31st Aug 2021 Slack app versions iOS Android OS version End of support End of life 3.24 1st Aug 2021 31st Aug 2021 3.25 1st Aug 2021 31st Aug 2021 3.26 1st Aug 2021 31st Aug 2021 3.27 1st Aug 2021 31st Aug 2021 3.28 1st Aug 2021 31st Aug 2021 3.29 1st Aug 2021 31st Aug 2021 3.30 1st Aug 2021 31st Aug 2021 3.31 1st Aug 2021 31st Aug 2021 3.32 1st Aug 2021 31st Aug 2021 3.32.1 1st Aug 2021 31st Aug 2021 3.33 1st Aug 2021 31st Aug 2021 3.34 1st Aug 2021 31st Aug 2021 3.35 1st Aug 2021 31st Aug 2021 3.36 1st Aug 2021 31st Aug 2021 3.37 1st Aug 2021 31st Aug 2021 3.38 1st Aug 2021 31st Aug 2021 3.39 1st Aug 2021 31st Aug 2021 3.40 1st Aug 2021 31st Aug 2021 3.41 1st Aug 2021 31st Aug 2021 3.42 1st Aug 2021 31st Aug 2021 3.43 1st Aug 2021 31st Aug 2021 3.44 1st Aug 2021 31st Aug 2021 3.45 1st Aug 2021 31st Aug 2021 3.46 1st Aug 2021 31st Aug 2021 3.47 1st Aug 2021 31st Aug 2021 3.48 1st Aug 2021 31st Aug 2021 3.49 1st Aug 2021 31st Aug 2021 3.50 1st Aug 2021 31st Aug 2021 3.51 1st Aug 2021 31st Aug 2021 3.52 1st Aug 2021 31st Aug 2021 3.53 1st Aug 2021 31st Aug 2021 3.54 1st Aug 2021 31st Aug 2021 3.55 1st Aug 2021 31st Aug 2021 3.56 1st Aug 2021 31st Aug 2021 3.57 1st Aug 2021 31st Aug 2021 OS version End of support End of life 2.39 1st Aug 2021 31st Aug 2021 2.40 1st Aug 2021 31st Aug 2021 2.41 1st Aug 2021 31st Aug 2021 2.42 1st Aug 2021 31st Aug 2021 2.43 1st Aug 2021 31st Aug 2021 2.44 1st Aug 2021 31st Aug 2021 2.45 1st Aug 2021 31st Aug 2021 2.46 1st Aug 2021 31st Aug 2021 2.47 1st Aug 2021 31st Aug 2021 2.47.1 1st Aug 2021 31st Aug 2021 2.48 1st Aug 2021 31st Aug 2021 2.49 1st Aug 2021 31st Aug 2021 2.50 1st Aug 2021 31st Aug 2021 2.51 1st Aug 2021 31st Aug 2021 2.52 1st Aug 2021 31st Aug 2021 2.53 1st Aug 2021 31st Aug 2021 2.54 1st Aug 2021 31st Aug 2021 2.55 1st Aug 2021 31st Aug 2021 2.56 1st Aug 2021 31st Aug 2021 2.57 1st Aug 2021 31st Aug 2021 2.58 1st Aug 2021 31st Aug 2021 2.59 1st Aug 2021 31st Aug 2021 2.60 1st Aug 2021 31st Aug 2021 2.61 1st Aug 2021 31st Aug 2021 2.62 1st Aug 2021 31st Aug 2021 2.63 1st Aug 2021 31st Aug 2021 2.64 1st Aug 2021 31st Aug 2021 2.65 1st Aug 2021 31st Aug 2021 2.66 1st Aug 2021 31st Aug 2021 2.67 1st Aug 2021 31st Aug 2021 2.68 1st Aug 2021 31st Aug 2021 2.69 1st Aug 2021 31st Aug 2021 2.70 1st Aug 2021 31st Aug 2021 2.71 1st Aug 2021 31st Aug 2021 2.72 1st Aug 2021 31st Aug 2021 Browser deprecations Browser version End of support End of life Safari 13.1.2 1st Aug 2021 31st Aug 2021 Chrome 82 1st Aug 2021 31st Aug 2021 Firefox 77 1st Aug 2021 31st Aug 2021 Edge 83 1st Aug 2021 31st Aug 2021
  • Security recommendations for approving apps
    Select Settings & administration from the menu, thenclickManage apps.
  • Deploy Slack via Microsoft Installer
    Note: Looking for 32-bit? You'll need to use the 32-bit MSI Installer for machine-wide installation instead.
  • Add custom emoji to your workspace
    In Slack, emoji serve both a fun and functional purpose. You can add your own custom emoji, or a set of custom emoji from an emoji pack....
  • Publish a workflow
    What you'll learn How to test your workflow How to avoid common publishing errors How to publish your workflow Publish a workflow Publishing a workflow makes it available in the channel you specified during setup.
  • Google Drive for Slack
    If you use Google Drive, you can install the Google Drive app to share and access files right from your workspace.
  • Use threads to organize discussions
    Unfollow a thread if you'd no longer like to be notified of new replies.
  • OneDrive and SharePoint for Slack
    Note: Options for managing file access will only be visible for files shared in channels with fewer than 100 people.
  • Use emoji and emoticons
    Emoji are a spin on common emoticons. In Slack, emoji are both fun and practical: use them to enhance your message formatting, add reactions, or copy messages from one channel to a...
  • Slack plans and features
    Free Standard Plus Productivity basics Message history 10K most recent messages Unlimited Unlimited Searchable messages and files ✓ ✓ ✓ Apps or services 10 third-party or custom apps Unlimited Unlimited File storage 5GB per workspace 10GB per member 20GB per member Channel suggestions ✓ ✓ ✓ Custom sidebar sections ✓ ✓ Workflow Builder ✓ ✓ External collaboration Share channels externally ✓ ✓ Single-Channel Guests ✓ ✓ Multi-Channel Guests ✓ ✓ Security G Suite SSO ✓ ✓ SAML-based SSO ✓ Two-factor authentication (2FA) ✓ ✓ ✓ Mandatory two-factor authentication (2FA) ✓ ✓ ✓ Compliance Custom message and file retention ✓ ✓ Exports for all channels and conversations ✓ Data residency ✓ Administration User Groups ✓ ✓ Real-time Active Directory sync with OneLogin, Okta, and Ping ✓ Member provisioning and deprovisioning ✓ Set channel posting permissions #general channel only #generalchannel only any channel Manage member names ✓ ✓ Manage member email addresses ✓ ✓ Calls Voice and video calls One-to-one only Up to 15 participants Up to 15 participants Screen sharing ✓ ✓ Analytics Analytics Limited ✓ ✓ Message activity ✓ Support Support🙋🏽 ✓ Priority support 24/7 support, 4-hr first response time Uptime 99.99% guaranteed uptime SLA Enterprise Grid Enterprise Grid powers the design, usage, and administration of multiple interconnected Slack workspaces across your entire company.
  • Mandatory workspace two-factor authentication
    Members who don't set up 2FA within 24 hours will be signed out of Slack and prompted to set up 2FA before they can sign in again.
  • Keep up with what's important
    Trying to keep up with every message or channel can test your focus. A few tweaks here and there can bring order to your Slack universe, and help you get work done....
  • Manage channel posting permissions
    Once someone sets posting permissions for a channel, only that person, an owner or an admin can override that setting.
  • Reset your password
    You didn't get a password reset email Check your Spam folder and talk to your IT team.
  • Make calls in Slack
    When you need to talk things out with a teammate, you can use Slack Calls to make voice or video calls within Slack to anyone in your workspace.
  • Email template for introducing Slack
    Slack is a messaging app where we can talk, share files and work together. It also connects with tools we already use, like [add your examples here], plus900+ other apps.
  • Sign in to Slack
    Check your spam folder and talk to your IT team.
  • Enhance your enterprise directory with Rimeto
    Customise the types of information shared in profiles Integrate data from other enterprise systems and tools Manage which profile fields are locked or editable by users Secure access and authentication through SAML-based single sign-on Let's talk: To learn more about specific pricing and using Rimeto with your company, contact us.
  • Share your screen with Slack calls
    Active Speaker The member sharing their screen becomes the active speaker by default: other teammates on the call will only see the active speaker's screen, even when others are talking.
  • Delete profile information from Slack
    When we talk about member profile information, here’s what’s included: Display name Full name Profile picture Phone numbers Email address Job title Details from a custom profile field The following content is not considered profile information and will not be deleted as part of a request to remove a member’s personal information: A member’s message content from any channels or direct messages Posts or files the member created Any @mentions directed at the member Note: A deactivated member’s full and display name will appear as @deactivateduser once their profile information has been deleted.
  • Zoom for Slack
    To make outbound calls, you’ll also need a Zoom Phone plan.
  • Configure Salesforce for use with Slack
    Async limitThe Salesforce app for Slack can consume a maximum of 250,000 asynchronous calls per 24-hour period.
  • Host a Slack Day training event
    Our Supportteam are available 24/7 and always happy to help.Get in touch with usif you ever need a hand!
  • Change how messages are displayed
    Manage additional options You can adjustother message-related display settings under Additional options: Display information about who is currently typing a message Show times with 24-hour clock Display colour swatches next to hexadecimalvalues It's not currently possible to change message display from the Slack mobile apps.
  • Allow additional organizations to join a channel you're sharing
    Channels shared with Slack Connect before June 24, 2020 are limited to two organizations by default.
  • Enterprise Grid launch guide
    We’ve always got your back and our Support team are ready to help 24/7.
  • Get updates on Slack's uptime alerts
    After an issue After we’ve resolved an issue, we’ll publish an issue summary on Slack Status within 24 hours.
  • Manage channels shared with external organizations
    Actions you can take to manage shared channels Approve or deny requests to share channels Automatically approve requests to share channels Revoke invitations to share channels View all channels shared with other organizations Stop sharing a channel Note: Channels shared before June 24, 2020 are limited to two organizations by default, but members with permission to manage shared channels can allow additional organizations to join.
  • Join Slack’s desktop app beta program
    To preview the latest Slack desktop app enhancements for Mac or Windows, you can try our beta. As a member of Slack’s beta program, you’ll automatically receive new builds of t...
  • Join a Slack workspace
    Tip: Our support team is available 24/7 and always happy to help.
  • Manage your sidebar preferences
    Adjust sidebar items You can adjust which items you see listed in your sidebar from your Preferences: From your desktop, click on your profile picture in the top right.
  • ADFS single sign-on
    Create a rule to send LDAP attributes as claims.
  • Invite external organizations to share a channel
    Tip:If you'd like to invite additional organizations to a channel shared before June 24, 2020, someone from the invited organization will need to allow the channel to be shared with multiple organizationsfirst.
  • Onboard your company to Slack
    Our supportteam are available 24/7 and always happy to help.Get in touch with usif you ever need a hand!
  • Work with apps in Slack using shortcuts
    The app will post a message in a channel, DM, or thread so your teammates can see that you've documented a task in another tool.
  • Allow an org domain with Enterprise Mobility Management
    If a member is signed in to any outside workspaces in their EMM app when an Org Owner or Admin enables this setting, they will be signed out from their Android device within 24 hours or when they relaunch the app on iOS.
  • Getting started for guests
    Our Support team is available 24/7 and always happy to help.