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Our mission is to build a product that makes work life simpler, more pleasant and more productive. To do so, we analyze Customer Data submitted to Slack as well as Other Informatio...
Slack deprecation policy for app versions, browsers, and operating systems
To ensure we’re able to deliver a consistent experience for our customers, Slack deprecates support for app versions, browsers, and operating systems (OS) every six months. Custo...
Message, file, and app limits on the free version of Slack
You can use the free version of Slack for as long as you'd like, and there's no limit to the number of members who can be invited, but there are a few usage limits to consider:...
Set up a passcode, fingerprint, or facial scan to sign in to Slack
If an Org Ownerrequires a mobile passcode for their Enterprise Grid organization, members and guests with unmanaged mobile devices must use a passcode or biometric authentication...
Allow additional organizations to join a channel you're sharing
Channels shared with Slack Connect before June 24, 2020 are limited to two organizations by default. To add other external partners, someone from the invited organization must allo...
Find people you work with in Slack
In Slack, you can browse and find all the people you work with in your workspace or Enterprise Grid organization from People & user groups....
Manage members' ability to create, archive, and remove members from channels
Owners of a workspace or Enterprise Grid organization can choose who's allowed tocreate channels,archive channels, andremove membersfrom channels they're a part of....
Voice, video, and screen sharing apps
When you need to connect by voice or video call, or share your screen with your teammates, you have a few options in Slack. You can use Slack’s built-in calling feature, or visit...
Enable domain-wide authentication for calendar apps in Slack
Workspace Owners and Workspace Admins on the Free, Standard, and Plus plans, and Org Owners and Org Admins on Enterprise Grid can automatically connect all of their members' Slack ...
Supported payment methods
The fastest way to pay for Slack's Standard or Plus plan is with a credit card, but your workspace may be eligible to pay by invoice. Read on for more details, and send us a note i...
Strong customer authentication for Slack purchases
To comply with the European Union’s Payment Services Directive 2 (PSD2), Slack will support strong customer authentication (SCA). Beginning September 14, 2019, how you purchase S...
Failed or late payments
We’ll send another reminder to the same people(Workspace Owners/Admins and billing contacts) just in case there’s still an issue.
We’ll reach out to the Workspace Owner and billing contacts again.
Slack for Teams guide to success
Slack for Teams is a single workspace for small- to medium-sized companies looking to centralize communication.If you're in charge of rolling out or managing Slack, this series o...
FAQ: Import data from one Slack workspace to another
Using Slack’s import and export tools, you can export member, message, and channel data from one workspace and import it to another. You’ll find answers to common questions abo...
Enterprise Grid guide to success
Slack’s Enterprise Grid plan has many benefits for large companies. If you are responsible for moving your company to Slack Enterprise Grid, this success guide series was written...
Getting started for workspace creators
You're now the primary owner of your workspace.
Invite your partners to try Slack Connect for free
Available with any paid plan, Slack Connect is a quicker, more secure way to work with people from outside your company. Use Slack Connect to invite your partners, customers, and v...
Trouble receiving emails from Slack
Not receiving emails from Slack? We're here to help! We've gathered some tips to help you find invitations to join workspaces andemail notifications....
Slack calls: the basics
With Slack calls, you can make a voice or video call to connect with anyone in your workspace. Keep reading to get familiar with Slack’s calling features, and the plans and devic...
Manage who can upgrade a free workspace
By default, any member can upgrade a free workspace by purchasing a paid plan. The member who upgrades a workspace will have access to managing billing details and making plan chan...
Google Calendar for Team Events for Slack
Use the Google Calendar for Team Events app to post event notifications from your team's shared calendars to a Slack channel....
Microsoft Outlook Calendar for Slack
Use the Microsoft Outlook Calendar app for Slack to respond to event notifications, get updates when event details change, and automatically update your Slack status based on your ...
Manage who can notify a channel or workspace
By default, all members can notify a channel or workspace by using @channel, @here, and @everyone mentions. If they’d like, owners and admins can adjust these settings in their w...
Google Calendar for Slack
Connecting Google Calendar to Slack helps you and your team stay organized and up to date with notifications, event reminders, and more....
Vendor and remittance details for Slack
Do you or your accounting team need more information about Slack? Below you'll find our vendor information and billing details....
Work with apps in Slack using shortcuts Manage profile fields synced with SCIM
With Slack's SCIM API, you can automatically sync information about members in your identity provider (IDP) or internal directories with their individual Slack profiles....
Choose how member names appear for you in Slack
From your preferences, you can choose how members' names appear in Slack. Keep in mind that this preference only affects what you'll see. Using the steps below, select from one of ...
How to read Slack data exports
Once you’ve exported your workspace data, you can download a ZIP file to access message history and file links....
Focus on what matters to you
Sara recently joined Acme, a company that uses Slack. In this tutorial, you’ll learn how Sara focuses on the work she cares about most by prioritizing and organizing conversation...
Manage how people join your workspace
By default, people need an invitation to join a Slack workspace. If they'd like, Workspace Owners can approve certain email domains to allow anyone with an approved email address t...
Manage channels shared with external organizations
By default, Workspace Owners and Admins on the Standard and Plus plans, and Org Owners and Admins on the Enterprise Grid plan can manage channels shared with external organizations...
Browse and share files in Slack
You can browse files that have been added to your Slack workspace and easily share them to other channels and direct messages (DMs). You can also create external links to share fil...
Use threads to organize discussions
Start a thread from any message to organize discussions in channels and direct messages (DMs). Threads let you discuss topics in detail without adding clutter to a conversation’s...
Slack keyboard shortcuts
Edit your message
Add an emoji reaction
Open or reply to a thread
T or →
Pin or unpin a message
Share a message
Save a message or remove from Saved items
Mark as unread starting from a message
Delete your message
Create a reminder about a message
Tip: To learn how to set your ↑ up arrow key preference, visit Keyboard accessibility in Slack.
Zapier for Slack
Zapier automatically moves information between the tools you use every day with custom workflows called Zaps. Install the Zapier app to connect your workspace to hundreds of other ...
Change your payment schedule
Slack offers monthly or annual billing for the Standard and Plus plans. Read on to learn how to change your payment schedule....
Slack updates and changes
See what's new in Slack and what we're gradually rolling out. ✨...
Deploy Slack via Microsoft Installer
Note: Looking for
32-bit? You'll need to use the 32-bit MSI Installer for machine-wide installation instead. Security recommendations for approving apps
Slack is most powerful when you connect it to tools you already use.With your permission, apps and integrations can access your workspace's information to help you automate tasks...
Google Drive for Slack
If you use Google Drive, you can install the Google Drive app to share and access files right from your workspace.
Add custom emoji to your workspace
In Slack, emoji serve both a fun and functional purpose. You can add your own custom emoji, or a set of custom emoji from an emoji pack....
Publish a workflow
What you’ll learn
How to test your workflow
How to avoid common publishing errors
How to publish your workflow
Publish a workflow
Publishing a workflow makes it available in the channel that you specified during set-up.
OneDrive and SharePoint for Slack
Note: Options for managing file access will only be visible for files shared in channels with fewer than 100 people.
Guide to apps in Slack
Bot usersSome Slack apps have bot users that can send messages and post in channels.
Talk or video conference in Slack.
Voice calls Talk with your teammates in Slack.
WorkspaceSlack is a channel-based messaging platform. Troubleshoot Slack calls
Your experience with Slack Calls depends on the strength of your network connection and your bandwidth:
Type of call
Video call* (2 participants)
Video call* (3 participants)
Video call* (5+ participants)
*Requirements are the same when screen sharing
If your bandwidth meets or exceeds our requirements and you're experiencing issues with call quality, audio cutting in and out or lag, try one of these options:
Run a speed test to double-check that your device's bandwidth meets the audio and video call requirements. Change your display name
There are several words that we reserve to avoid confusion in Slack, and can't be used in full names or display names:
Brazilian Portuguese:aquí,canais, canal, eu, general, geral, grupo, mí, todos
English: archive, archived, archives, all, channel, channels, create, delete, deleted-channel, edit, everyone, general, group, groups, here, me, ms, slack, slackbot, today, you
French:chaîne/chaine, canal, général/general, groupe, ici,moi, tous
German: alle, allgemein, Channel/channel, hier, Gruppe/gruppe, mir
Italian: tutti, canale, gruppo, qui, me, tu
Japanese: チャンネル, ここ, 全員, 自分, グループ,general
모두, 전체, 모든, 전부, 채널, 나, 그룹
Spanish: aquí,canal, general, grupo, mí, todos
Create a channel
Reserved channel names
These words are reserved in Slack and can’t be used for channel names:
Brazilian Portuguese:aquí,canais, canal, eu, geral, grupo, mí, todos
English:archive, archived, archives, all, channel, channels, create, delete, deleted-channel, edit, everyone, group, groups, here, me, ms, slack, slackbot, today, you
French:chaîne/chaine, canal, groupe, ici,moi, tous
German:alle, allgemein, Channel/channel, hier, Gruppe/gruppe, mir
Italian: tutti, canale, gruppo, qui, me, tu
Japanese:チャンネル, ここ, 全員, 自分, グループ
모두, 전체, 모든, 전부, 채널, 나, 그룹
Spanish:aquí,canal, grupo, mí, todos
Who can use this feature? Use emoji and emoticons
Emoji are a spin on common emoticons. In Slack, emoji are both fun and practical: use them to enhance your message formatting, add reactions, or copy messages from one channel to a...
Make calls in Slack
When you need to
talk things out with a teammate, you can use Slack Calls to make a voice or video call to anyone in your workspace. Reset your password
You didn't get a password reset email
Check your Spam folder and
talk to your IT team. Email template for introducing Slack
Slack is a messaging app where we can
talk, share files and work together. It also connects with tools we already use, like [add your examples here], plus900+ other apps. Sign in to Slack
Check your spam folder and
talk to your IT team. Enhance your enterprise directory with Rimeto
Customise the types of information shared in profiles
Integrate data from other enterprise systems and tools
Manage which profile fields are locked or editable by users
Secure access and authentication through SAML-based single sign-on
talk: To learn more about specific pricing and using Rimeto with your company, contact us. Delete profile information from Slack
talk about member profile information, here’s what’s included:
Details from a custom profile field
The following content is not considered profile information and will not be deleted as part of a request to remove a member’s personal information:
A member’s message content from any channels or direct messages
Posts or files the member created
Any @mentions directed at the member
Note: A deactivated member’s full and display name will appear as @deactivateduser once their profile information has been deleted. Share your screen with Slack calls
The team member sharing their screen becomes the active speaker by default: other teammates on the call will only see the active speaker's screen, even when others are