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Risk & Compliance Engineer

Our Security teams support the unwritten fourth tenet of Slack’s mission: make people’s working lives more secure. We’re serious about protecting our infrastructure, operations, and most importantly, our customers’ data. We take a systemic approach to security and strive to ensure we provide low friction high-impact security across everything we do.

As a key member of the Risk & Compliance Team, you understand that building user trust is critical to Slack’s success. You are passionate about information security risk management, privacy and maintaining customer confidence! Not only are you passionate about the subject matter, but learning, building, and sustaining processes to address new regulatory and compliance requirements excites you. You are eager to use your technical knowledge to understand our customers and answer their questions accordingly. In this role, your work will directly impact the way millions of users, teams and businesses get things done. We are seeking a motivated individual who is not only passionate about delivering results but does so in a collaborative and courteous manner.

Responsibilities

  • Own and manage the development and maintenance of Slack’s Information System Security Management and Assessment Program (ISMAP) program for Japan
  • Collaborate with sales, product management, and marketing to evaluate and achieve new international compliance certifications (e.g. ITG3, C5, MTSC, etc.)
  • Lead the customer trust program for Slack’s Asia Pacific region; including the development of customer-facing documentation and responses regarding Slack’s information security, compliance and regulatory programs.
    • Responding to customer information security and/or compliance inquiries and audits.
    • Collaborate with a variety of teams to understand and drive resolution to customer security concerns.

What you should have:

  • Command of basic and advanced cloud concepts (e.g. IaaS vs. PaaS vs. SaaS, AWS shared responsibility model, etc.)
  • Experience conducting or operating an audit of SOC 2, ISO 27001, FedRAMP, or other industry framework; consulting/sales engineering experience are a plus.
  • Ability to work independently with excellent time management, attention to detail, and other related organizational skills while interacting with partners across multiple time zones.
  • Effective communication with great interpersonal and presentation skills; writing and speaking well to translate complex issues into simple language that people who are not specialists can understand.
  • Industry certification (e.g. Security+, CCSK, CISA, CISSP, etc.) and/or Bachelor’s/Master’s Degree.
  • Fluent in Japanese is a plus

Slack is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Slack is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.

Visa sponsorship is not available for candidates living outside the country of this position.

Slack is an Equal Opportunity Employer and participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Slack will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

 

Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Come do the best work of your life here at Slack.