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Sr. Solutions Engineer I, ENT

Slack is more than just a tech company, we are on a mission to make your working life simpler, more pleasant and more productive. We believe that culture is the compass to success and so our Slack Values are woven into the fabric of all we do. We seek outstanding talent that is eager to do the best work of their life while supporting others in doing the same.

Slack is looking for an experienced Solutions Engineer to join our fast-growing team. Do you love closing large, complex deals and making a huge impact? Do you excel at building trust with both technical and non-technical executives? Last but not least, are you passionate about conveying value to your customers? If you’re an established sales professional with a consistent track record in helping customers achieve visionary goals, we should chat.

You will collaborate with our Account Executives and have fun winning together. As the product specialist, you will have a deep understanding of the Slack Platform, handle tough objections, and lead successful evaluation cycles to gain product fit consensus.

What you will be doing

  • Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems
  • Drive the discovery process, helping to uncover your customer’s current pains and align to their business objectives
  • Prepare and deliver high impact presentations and demonstrations that tell Slack's differentiated story
  • Partner with customers to design Slack based solutions that drive value and significant business impact
  • Ensure that customers understand and are comfortable with how Slack protects organizations with its industry-leading security program
  • Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements
  • Contribute to the success of a rapidly growing and evolving SE organization
  • Act as a liaison between Product, Marketing and Sales, sharing customer feedback to help craft the product roadmap

What you should have

  • Recommended 6+ years of sales engineering or solution consulting experience in a SaaS organization
  • Excellent written and verbal communication skills (including emoji fluency); a knack for delivering compelling presentations and product demonstrations.
  • A consultative approach with solving your customer’s business challenges and have a track record of successfully overcoming technical and security objections. Problem solving is in your DNA!
  • Familiarity with the enterprise SaaS ecosystem
  • Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work
  • Fluent German language is desired

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