Workflow Builder

Build a better workday, your way

Get more done, faster. Transform everyday processes into automated workflows, without writing a single line of code.

Automate anything, from simple to complex

No technical skills? No problem. With Workflow Builder, anyone can build automated processes with drag-and-drop simplicity to allow your team to be more creative, precise and effective throughout the workday.

    Learn how T-Mobile unlocked automation

    ‘One thing I really love about Slack is that it’s built for anyone. I did not know what a workflow was prior to this year. But it’s truly been a lifesaver for me.’

    T-Mobile logo
    Rasha Alkhatib, Customer Experience Manager, T-Mobile
    Picture of Spotify offices at work
    ‘Automation has really improved our team’s performance and productivity – people save countless hours by no longer doing manual tasks.’Spotify Advertising

    Alexis Lopez
    Business Operations Tech and Automation Manager,
    Spotify Advertising

    Connect your favourite tools with just a click

    Bring your suite of tools into Slack, and let Workflow Builder take care of the rest. Plug-and-play connectors keep work flowing across all your automations, all in one place. Less context switching. Greater focus.

      Learn more about connectors


      increase in time saved due to automation1


      of those who build Slack workflows are non-technical2

      1Source: FY23 Customer Success Metrics, Salesforce, survey of 115–755 Slack and Salesforce dual users, July 2022
      2Source: Slack internal data

      Easily introduce your team to automations

      Send workflows in messages, embed them in canvases, bookmark them in a channel and more. Workflow Builder seamlessly integrates into the way that you work in Slack, making it simple for the entire team to get on board.

        Inspire your inner builder

        Stacks of icons representing different apps to connect to Workflow Builder
        Stacks of icons representing different apps to connect to Workflow Builder

        Customise your process

        Take automation to greater heights with custom code using Slack’s API. Incorporate steps from internal systems for bespoke processes that fit your work style to a T.

        Start building custom steps

        Frequently asked questions

        Workflow Builder is a paid feature included in the Slack Pro, Business+ and Enterprise subscriptions. To explore free and paid subscriptions, take a look at our pricing page.

        Workflows built with the new version of Workflow Builder that meet certain criteria will be chargeable.

        Because Workflow Builder is so flexible, workflows can be created for a wide range of tasks. Many people create workflows for things such as sharing info with new teammates, submitting leave requests for approval, filing support tickets, asking for feedback from colleagues, facilitating Q&A sessions and more! The possibilities are practically endless.

        Think of workflows as a series of actions and reactions. Every workflow in Slack starts with a trigger. Some triggers kick a workflow off automatically, such as at a scheduled date and time, while others kick off when someone takes an action, such as selecting it from the shortcuts menu.

        When one of these actions is taken, the trigger automatically sets off workflow steps. These steps are how people interact with your workflow. You can add steps that send messages or customised forms, or use steps from connectors that link your workflow to other tools.

        Are you ready to try it yourself? Open Workflow Builder to get started!

        Yes! With connectors, you can create workflows that automatically send information to tools such as Jira, Salesforce and Google Sheets. Learn more about how to create a new workflow with connectors.