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Create new channels

Lesson overview

Sara recently joined Acme, a company that uses Slack. In this lesson, you’ll learn how Sara creates channels, sets context, and adds teammates.

Sara’s experience before Slack

At her previous company, organizing work around a specific topic was close to impossible. Communication happened primarily in email, where one inbox held information across every topic or project she could think of. The lack of organization made it difficult to track information, stay up to date, and move work along.

How Acme uses Slack

  • Acme uses channels to bring together conversations and work related to a particular topic (e.g., projects, teams, announcements and social discussions).
  • Sara has noticed that people at Acme use channel naming prefixes to keep Slack organized and make it easier for other people to find and join channels related to their work.
  • Sara knows that channels work best when the right people and information are brought together.

Creating channels with naming prefixes

Channel prefixes

Sara is the project manager for a new campaign Acme is putting together. She is creating a channel to organize all communication and planning around the project.

Acme adds prefixes to channel names to make a channel’s purpose clear and discoverable when searching in Slack. Following the existing channel naming conventions at Acme, Sara names the channel #project-brand-campaign, keeping it clear and concise.

Getting members up to speed with pins

Pin a message
Sara wants to make sure that everyone has the details they need when they first join the new channel. Before adding members, she pins the kickoff details to the channel. Now everyone joining will be able to see her message and get up to speed faster.

Add people to channels

Add teammates
Channels are most effective when the right people and information are brought together. Now that Sara has shared the kickoff information, she’s ready to add her teammates to this channel and get to work.

Your next steps

💡 Create a channel using the naming conventions in your workspace.

💡 Pin a message in your newly created channel.

💡 Add members to your channel.

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