Three boxes, one opened, against a blue background

Work quickly with vendors and suppliers

Stay flexible and capitalise on new opportunities by working with partners in a Slack channel.

Stay in sync with operations partners

Managing supply chains and logistics requires skilled coordination. By sharing a channel with your partners, you can work closely to run day-to-day operations, relay important updates and handle the unexpected.

Operations and logistics teams use Slack Connect to: 

  • Share real-time updates with partners about key changes to your supply chain
  • Triage issues quickly by keeping the right people in the loop from both sides
  • React and adapt to changing environments to meet customer demand
  • 40%

    decreased time to resolve issues

  • 2x

    decreased turnaround time for responses from partners

A channel that’s shared with a partner looks and feels like a channel that you use with your internal team. People from up to 20 different companies can join, so everyone can stay aligned and drive results in one shared space.


Book a free 20-minute call with a Slack expert to help you get started on working with your external partners in Slack.


Our restaurant partners and our shared service providers can all be in the same Slack channel. Then, if there’s an incident, we can immediately communicate with them as if they were physically in the same office as us.


Thousands of companies already use Slack Connect to work better together

How to get started with Slack Connect

1. Create the channel

Click on the + button next to Channels in your sidebar. Name the channel and click on Create.

Animated gif showing a cursor mark creating a new channel in Slack

2. Send the invitation

Follow the prompt to share the channel outside your workspace. Send your partner an email invitation right from Slack, or copy the link provided and email the invitation directly.

Animated gif showing a cursor mark copying an invitation link in Slack and pasting it in an email

3. Wait for your partner to accept

Stick the kettle on. When your partner clicks on the link, they’ll be taken back to Slack, where they can accept the invitation and set up the channel on their end.

Animated gif showing a cursor mark clicking on an invitation link in an email, which takes it to Slack to accept the invitation

4. Get your admin’s approval

Depending on your settings, the invitation may be sent to an admin on each team for approval. Admins can manage channel invitations by clicking on their workspace name > Administration > Manage shared channels.

Animated gif showing a cursor mark approving a pending request to share a channel in Slack

Get started

Join the network of global companies collaborating together in Slack Connect.

  • Learn more about the benefits of working with partners in channels.
  • To share a channel, you’ll need to be on a paid subscription. For more info, take a look at our pricing and subscriptions.


  1. Claims and figures are based on specific teams using Slack Connect at their companies. Results may vary at your organisation.

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