What is Slack Enterprise Grid?

Enterprise Grid was built with larger organizations in mind. Instead of everyone working in a single workspace, a Slack Enterprise Grid org connects multiple interconnected workspaces across your company.

Unique teams or business units can work online in channels inside separate, dedicated workspaces. Plus, you’ll be better connected through search, direct messaging, and a directory that works across your entire organization!

Organization versus workspace

The organization 

An Enterprise Grid organization (org, for short!) is made up of multiple Slack workspaces. Org Owners and Org Admins can manage settings and preferences for all the workspaces and members within the org. Here are some examples:

  • Security setup (single sign-on, mandatory 2FA, etc.)
  • Settings and preferences (message editing and deletion policies, channel management, custom Terms of Service, etc.)
  • Member access and management (accounts, user groups, apps, etc.)
  • Billing (company details, license agreements, etc.)  

The workspaces

On the Enterprise Grid plan, the org's workspaces are similar to those on our other plans, but they have several added benefits.

  • Search and direct messaging works across all workspaces.
  • With unlimited workspaces, create focused places to work. Connect the essential people, information, and apps for getting the job done.
  • Multi-workspace channels connect two or many workspaces within the org, making cross-functional communication cohesive and efficient. 

Note: Read how to Join and leave workspaces on Enterprise Grid. Keep in mind, workspace access can be OpenBy Request, or Invite Only

Roles and permissions

On Enterprise Grid, all members are connected at the organization level — members need only one account to access multiple workspaces in the org.

  • Organization level:
    The organization is administered by Org Owners and Org Admins. They are responsible for the org's settings and preferences, and making sure members and guests (Multi- or Single-Channel Guests) can access the right workspaces and channels connected to the org. 
  • Workspace level:
    Individual workspaces within the organization are administered by Workspace Owners and Workspace Admins.  

💡Visit Roles and permissions on an organization for more details. 

Enterprise Grid features

Find members in the directory

Use the Organization Directory to find anyone on Slack in your org. Read Find members in the directory for more. 📇

Send a direct message to anyone on Slack

You can direct message (or group DM) anyone in your org. Even if you're on multiple workspaces, your DMs are consolidated into a single view, making it easier to keep track of your conversation history.

Search across all workspaces

You'll never have to remember what workspace you saw that file or message in again! Conduct a search from any workspace on Enterprise Grid, and it'll check all workspaces you're in.

Use multi-workspace channels

When you need to collaborate cross-functionally, use multi-workspace channels to connect two or more workspaces. Org Owners and Admins can create multi-workspace channels on Enterprise Grid.

Share channels with external organizations 

Collaborate with external organizations as productively as you do internally with shared channels. Org Owners and Org Admins can manage channels shared with external organizations on Enterprise Grid. 

Join and leave workspaces

When you first join an Enterprise Grid org, you can search for workspaces or search for a teammate you work with regularly to see which workspaces they're in. Here's a preview of what new members can expect

Tip: Can't find the right workspace? Perhaps it's a good time to request a new workspace in your organization.

Note: We are proud to exceed the industry standard when it comes to protecting your organization. Learn more about Security at Slack.

Slack tips

When you're working in an Enterprise Grid organization, keep these four guiding principles in mind:

  • Search for info
    Use the search field to find answers to your questions across your entire organization. You'll save time if someone has already posted the answer you're looking for! 
  • Use public channels
    For the sake of collaboration and productivity, post messages in public channels so others can learn from your work. 
  • Follow channel naming guidelines
    Clear, predictable channel naming guidelines help you ask questions in the right places, connect with the right people, and be more efficient.  
  • Check channel details
    To learn more about a channel, check the channel details: pinned messages or files, channel topic or purpose, or channel highlights.

Tip: Visit Slack 101 to find product walkthroughs, tips, and videos that will help you get to work in Slack.