Shared channels for any industry

Want to start communicating with external partners in Slack but not sure how to apply shared channels for your work?

Shared channels let two separate organizations work together in a Slack channel, each from within their own Slack workspace. Unlike email, information flows freely between both teams, moving work forward and allowing your teams to collaborate with your strategic partners in real time.

Below are some industry-specific examples to help you get started with shared channels.


It sometimes takes a village to manage a hospitality services business. There can be many moving pieces in executing planned activities. In today’s competitive industry, it’s important to deliver high-quality experiences that connect deeply with customers.


From elementary schools to colleges and universities, digital transformation in the education industry is calling for real-time collaboration. Slack provides the academic community with a searchable platform, enabling real-time knowledge sharing, learning and more.

Mergers and acquisitions

During the process of mergers or acquisitions, organizations need to minimize disruptions to teams while unlocking the multiplier effect in its overall performance. To be successful, this transformation should be a shared journey between both organizations, and Slack can help align leaders and teams through the execution.


Digital channels are continually reshaping what customers expect from their chosen brands, and agencies need to evolve quickly to keep up with disrupting trends. Agencies, editors, product owners and developers can use shared channels to proactively plan for changing trends.

Health care

Demand for medical services is increasing and, in parallel, medical technology advancements are disrupting the industry with intelligent treatment solutions, affecting the overall patient experience. Physicians, insurance companies, pharmacies and regulating bodies can come together using shared channels to collaborate in their innovation journey.


Traditionally, mass production led to profitability in the manufacturing industry. However the market is shifting. Manufacturers are adopting innovative solutions to support shorter product life cycles and reducing volumes to respond to changing opportunities in the market. Shared channels can help by providing an agile communication platform for OEMs and their global partners.

Professional services

Consultants must master different sets of tools and communication channels depending on the client’s requirements. Shared channels can bring together project managers reviewing timelines, clients providing feedback on deliverables, consultants getting input on financial modeling, so you can stay aligned and focused on your work.


As the retail world evolves for connected consumers, brands must find ways to create meaningful customer experiences. Agile solutions are critical in helping businesses stay ahead from product development to inventory management.


Your DevOps teams may already be collaborating in Slack channels, benefiting from integrated workflows using apps. Shared channels with vendor partners can streamline project-based work as well as improve incident communications and root cause analysis.

Transportation and warehousing

It’s now easier than ever to quickly move products domestically and internationally. Global merchandise trade is growing despite challenges in increased supply chain complexity and regulatory changes.


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