Slack is designed to help businesses communicate better and more collaboratively so people can do their best work. To maintain Slack as a safe and productive work environment, we require all customers to comply with our Acceptable Use Policy.
Using Slack to enable, encourage or incite hatred or violence against groups or individuals is not only a violation of our policy but antithetical to our values and the very purpose of Slack. The use of Slack by hate groups runs counter to everything we believe in and is not welcome on our platform. When we learn of an organization using Slack for illegal, harmful or other prohibited purposes, we investigate swiftly and take appropriate action, including removing workspaces that violate our policy.
Slack is committed to keeping hate off our platform through ongoing enforcement of our Acceptable Use Policy. We rely on trusted third-party experts and consult multiple industry-recognized resources, such as the Southern Poverty Law Center’s U.S. Hate Group List, to help identify workspaces affiliated with known hate groups and enforce our policy in a manner that is consistent with our commitment to protect the privacy of customer data.
Slack, like Salesforce, unequivocally stands against violence, discrimination, and hate. We will continue to apply our policies in line with our values and in service to our employees, customers, and communities.
Editor’s note: Originally published in 2019, this post has been edited to include additional detail on Slack’s ongoing enforcement of its Acceptable Use Policy.