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Sr. Solutions Engineer

Slack is more than just a tech company, we are on a mission to make your working life simpler, more pleasant and more productive. We believe that culture is the compass to success and so our Slack Values are woven into the fabric of all we do. We seek outstanding talent that is eager to do the best work of their life while supporting others in doing the same.

Slack is looking for an experienced Solutions Engineer to join our fast-growing team. Do you love closing complex deals and making a huge impact? Do you excel at building trust with both technical and non-technical executives? Last but not least, are you passionate about conveying value to your customers? If you’re an established sales professional with a consistent track record in helping customers achieve visionary goals, we should chat.

You will collaborate with our Account Executives and have fun winning together. As the product specialist, you will have a deep understanding of the Slack Platform, handle tough objections, and lead successful evaluation cycles to gain product fit consensus.

What you will be doing

  • Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
  • Drive the discovery process, helping to uncover your customer’s business objectives and current pains
  • Ensure that customers understand and are comfortable with how Slack protects organizations with its industry-leading security program
  • Prepare and deliver value-based demonstrations highlighting our powerful platform ecosystem
  • Guide customers through the evaluation process of Slack ensuring that our solution meets key business objectives and technical requirements
  • Contribute to the success of a rapidly growing and evolving organization
  • Act as a liaison between Product and Sales, sharing customer feedback to help craft the product roadmap

What you should have

  • 4+ years of sales engineering or solution consulting experience in a SaaS organization
  • Excellent written and verbal communication skills; a knack for delivering compelling presentations
  • A consultative approach with solving your customer’s business challenges and have a track record of successfully overcoming technical and security objections. Problem solving is in your DNA!
  • Familiarity with the enterprise SaaS ecosystem
  • Ability to thrive and adapt to a rapidly evolving product and market that will define the future of work

Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello?

Slack is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Slack is registered, you will not be eligible for employment.Visa sponsorship may not be available in certain remote locations.

Visa sponsorship is not available for candidates living outside the country of this position.


 


Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Come do the best work of your life here at Slack.