Handle

Descrição Funcionalidades Permissões Segurança e conformidade

Handle allows you to design and talk to your own Handlers - AI assistants that communicate with your team and external stakeholders to organize things for you. Offload your back-and-forth communication admin to improve your productivity and deliver a better experience to others!Disclaimer: This app uses AI-enabled LLMs to generate responses and summaries. While we strive for accuracy, the output may sometimes be incorrect, incomplete, or misleading. Users should verify critical information independently before making decisions based on AI-generated content.

Permissões

Handle poderá ver:

Handle poderá fazer:

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Geral

Privacidade e governança de dados

Política de retenção de dados

Customer data includes user profile information, conversations, messages sent and received through Handle, and interactions with Handlers (our branded AI assistants). Unless explicitly deleted by the user, this data is retained indefinitely. Handle’s retention policy ensures that data is preserved to maintain functionality and user experience while also complying with applicable data governance standards. Users have control over their data and can request deletion at any time, as outlined in our data archival/removal policy.

Política de arquivamento e remoção de dados

Users can permanently remove their data by submitting a request through our contact form https://www.handle.work/contact. Upon receipt of such a request, data will be securely deleted from our systems within 60 days, including backups. While we aim for immediate deletion, this period accounts for technical buffer time to ensure all copies are fully purged. However, some log data may be retained for a limited period to maintain system integrity and compliance with legal and security requirements. To enhance privacy, we restrict logging to minimal levels, focusing only on essential operational data.

Política de armazenamento de dados

All customer data is securely stored and encrypted both at rest and during transit using SSL protocols across public networks. We employ advanced encryption standards (AES-256) to safeguard data, ensuring that all sensitive information is protected from unauthorized access. Our encryption strategy aligns with industry best practices to maintain the highest level of security for user data.

Local(is) do data center

Estados Unidos

Detalhes de hospedagem de dados

Customer data is hosted on secure servers provided by Supabase and AWS.

Empresa de hospedagem de dados

AWS, Supabase

O app/serviço tem subprocessadores

yes

Diretrizes para subprocessadores

https://www.handle.work/data-governance

O app/serviço usa grandes modelos de linguagem (LLM)

yes

Modelo(s) LLM usado(s)

GPT-4o, Claude 3.5

Configurações de retenção de LLM

Data retention settings follow our LLM providers’ policies. OpenAI does not store data after processing unless explicitly configured. We regularly review these settings to ensure alignment with our data security standards.

Política de locação de dados de LLM

Handle uses OpenAI and Anthropic APIs, with data policies ensuring customer data security. Data is not used to train models without consent. Refer to OpenAI’s Privacy Policy: https://www.openai.com/enterprise-privacy and Anthropic's: https://www.anthropic

Política de residência de dados de LLM

Our LLM providers, OpenAI and Anthropic, process data within specific regions, adhering to data residency requirements and aligning with local and global data protection standards.

Certificados e conformidade

Segurança