Executive Programs Specialist
Slack is on the search for a Briefing Specialist to join our Executive Programs team. In this role you’ll use your project management skills and keen attention to detail to partner with internal teams to create a custom, top-notch experience for our customers, sales team, executives and subject matter experts for our regional Executive Briefing Centers. You’ll manage day-to-day Executive Programs activity to ensure that sessions are planned, executed and scheduled effectively. We seek a nimble self-starter who inspires confidence and understands the sales environment.
If you’re excited about the opportunity to help Slack’s customers achieve their business objectives, we would love to hear from you.
- Develop, define, build and measure regional program offerings
- Act as the main point of contact for the Sales team on Briefing and Tour confirmation, qualification, planning and production
- Partner with Technology Strategists and account teams to design and develop personalized agendas and experiences for customers
- Build assets and resources needed to ensure success of programming
- Schedule and confirm discussion leaders for briefings and tours
- Track and update Executive Programs data in briefing management tool, Salesforce, supporting tools and the Discussion Leader matrix
- Resolve scheduling conflicts as they arise
- Curate, collate and refine content for briefing presentations
- When applicable:Host and facilitate customer and prospects groups onsite at Slack
- When applicable: Be responsible for operational aspects including, but not limited to: room readiness, swag, pre-registration for check-in, follow-up surveys, documenting notes and contacts
- When applicable: Manage onsite operations and logistics in partnership with with Slack facilities, security, and catering teams across three location to ensure a flawless onsite experience for our customers
- 5+ years of experience working in an Executive Briefing Center or events role
- Functional experience in planning, producing, facilitating and executing sales meetings and/or executive briefings
- Exceptional communication, organizational skills, and professionalism
- Ability to work as a team but also autonomously and adjust to changing priorities and to handle multiple projects at once
- Experience gathering, formatting, and preparing briefing documents for executives is strongly recommended, but not required
- Solid written and verbal communication skills, as well as strong presentation skills
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